Section one: Contracting authority
one.1) Name and addresses
Department of Health and Social Care
39 Victoria Street
London
SW1H 0EU
Contact
Natasha Boreham
Country
United Kingdom
Region code
UKI32 - Westminster
Internet address(es)
Main address
https://www.gov.uk/government/organisations/department-of-health-and-social-care
Buyer's address
https://www.gov.uk/government/organisations/department-of-health-and-social-care
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
Additional information can be obtained from the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NIHR Information Systems Provider
Reference number
C167214
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The Department of Health and Social Care (DHSC) are looking for a supplier/suppliers to provide software licences and ongoing support and maintenance services to the National Institute of Health and Care Research (NIHR).
In order to deliver the key functions of the NIHR, the DHSC contracts directly with a number of NHS Trusts, universities, and life science organisations that host the functions that make up the NIHR Coordinating Centre and the NIHR Clinical Research Network (to be renamed the NIHR Research Delivery Network from 2024):
• The NIHR Coordinating Centre comprises of the following elements:
o NIHR Academy, hosted by Leeds Teaching Hospitals NHS Trust.
o NIHR Evaluation, Trials and Studies (NETS), hosted by the University of Southampton.
o Centre for Engagement and Dissemination (CED); Central Commissioning Facility (CCF); and the Office for Clinical Research Infrastructure (NOCRI), all hosted by LGC.
• NIHR Clinical Research Network Coordinating Centre (NIHR CRN), is hosted by the University of Leeds and Guys and St Thomas' NHS Foundation Trust. (This will become the NIHR Research Delivery Network (RDN) from 2024 with the host to be awarded in 2023).
These business units are responsible for the day-to-day operations of the NIHR.
two.1.5) Estimated total value
Value excluding VAT: £9,500,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72253200 - Systems support services
- 72252000 - Computer archiving services
- 72253100 - Helpdesk services
- 72261000 - Software support services
- 72268000 - Software supply services
- 72511000 - Network management software services
- 72611000 - Technical computer support services
- 72253000 - Helpdesk and support services
- 72210000 - Programming services of packaged software products
- 72263000 - Software implementation services
- 72267200 - Repair of information technology software
- 72610000 - Computer support services
- 72212218 - License management software development services
- 72265000 - Software configuration services
- 72267000 - Software maintenance and repair services
- 72211000 - Programming services of systems and user software
- 79512000 - Call centre
- 72267100 - Maintenance of information technology software
- 72212211 - Platform interconnectivity software development services
- 72260000 - Software-related services
- 72512000 - Document management services
- 72500000 - Computer-related services
- 72910000 - Computer back-up services
- 72251000 - Disaster recovery services
- 72212510 - Communication software development services
- 72212517 - IT software development services
two.2.3) Place of performance
NUTS codes
- UKI32 - Westminster
Main site or place of performance
UK
two.2.4) Description of the procurement
The main purpose of this PIN is to facilitate early market engagement to obtain feedback on the potential approach to market and possible disaggregation of software and services as well as to stimulate market interest in the upcoming opportunity.
Interested suppliers will be able to take part in a Request for Information exercise.
two.2.14) Additional information
The NIHR requires a supplier/suppliers with the capability to support 8,000 users remotely with software and Information Systems support. Details of the software licences and type of support required can be found within the attached Request for Information document.
two.3) Estimated date of publication of contract notice
27 October 2023
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
Should you wish to take part in this market engagement opportunity and help inform the approach of the Department, please complete the attached Request for Information (RFI) document and submit your responses to the following email address: nihrsupplierengagement@dhsc.gov.uk by Wednesday 24th May 2023
Link to Request for Information document can be found here: https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000001RTiF/Y7iInAI8a4j8YbPAtGO7mgD7ajjvmvp_emPOX2SbdG0