Tender

C1156 - Culture and Engagement Listening Strategy Partnership

  • NI Water and its subsidiaries

F05: Contract notice – utilities

Notice identifier: 2022/S 000-012558

Procurement identifier (OCID): ocds-h6vhtk-0337ac

Published 13 May 2022, 6:29pm



Section one: Contracting entity

one.1) Name and addresses

NI Water and its subsidiaries

Westland House

Belfast

BT14 6TE

Contact

sourcingniwater.com

Email

sourcing@niwater.com

Country

United Kingdom

NUTS code

UK - United Kingdom

Internet address(es)

Main address

https://etendersni.gov.uk/epps

Buyer's address

https://etendersni.gov.uk/epps

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://etendersni.gov.uk/epps

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://etendersni.gov.uk/epps

one.6) Main activity

Water


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

C1156 - Culture and Engagement Listening Strategy Partnership

two.1.2) Main CPV code

  • 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

two.1.3) Type of contract

Services

two.1.4) Short description

NI Water wish to appoint a partner to help build on the success of our current listening approach to provide a longer term approach to listening which harnesses the knowledge of our workforce, drives performance and maximises engagement. Provide a new listening strategy which gives a holistic view of ‘what it’s like to work here’, to measure, align and improve culture and therefore our employee experience, and demonstrates best practice in workforce engagement and Corporate Governance.

two.1.5) Estimated total value

Value excluding VAT: £320,000

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.2) Additional CPV code(s)

  • 79300000 - Market and economic research; polling and statistics
  • 79342311 - Customer satisfaction survey
  • 79342310 - Customer survey services

two.2.3) Place of performance

NUTS codes
  • UKN - Northern Ireland

two.2.4) Description of the procurement

NI Water wish to appoint a partner to help build on the success of our current listening approach to provide a longer term approach to listening which harnesses the knowledge of our workforce, drives performance and maximises engagement. Provide a new listening strategy which gives a holistic view of ‘what it’s like to work here’, to measure, align and improve culture and therefore our employee experience, and demonstrates best practice in workforce engagement and Corporate Governance.

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 60

Cost criterion - Name: Cost / Weighting: 40

two.2.6) Estimated value

Value excluding VAT: £320,000

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

36

This contract is subject to renewal

No

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Negotiated procedure with prior call for competition

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

26 May 2022

Local time

12:00pm

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.6) Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 24 August 2022


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.4) Procedures for review

six.4.1) Review body

Northern Ireland Water

Belfast

Country

United Kingdom