Section one: Contracting authority
one.1) Name and addresses
Financial Conduct Authority
12 Endeavour Square
London
E20 1JN
Contact
Lea-Rose Clarke
Telephone
+44 2070661000
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Economic and financial affairs
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CON-21-085 Request For Information for the provision of Social Media Monitoring Solution
Reference number
CON-21-085
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The FCA is undertaking this RFI as an information gathering exercise only for the Provision of Social Media Monitoring Solution.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
The tool should be friendly and will allow use of keywords to search data from a wide variety of social media, blog, forum, review & media platforms sharing consumer insights in a simple and efficient way for wider organisational use. By combining consumer data sources (including social media) we are able to provide evidence of consumer concerns, issues and harms.
In addition to other requirements the tool should:
Provide appropriate API functionality;
Historic Twitter data;
Real time Twitter data;
Identify and remove influencers, advertisements and media articles in the data to isolate insights directly from consumers;
Utilise the sentiment capability, mindful that is not always 100% accurate;
Alerting on given topics which provide an email to areas across FCA on a daily or weekly basis;
The tools ideally should be Software-as-a-Service (SaaS);
Non-SaaS offering must be compatible with the FCA’s delivery platforms.
two.3) Estimated date of publication of contract notice
4 June 2021
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section six. Complementary information
six.3) Additional information
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=599292392
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=599292392
GO Reference: GO-202164-PRO-18350765