Section one: Contracting authority
one.1) Name and addresses
Northampton General Hospital NHS Trust
Cliftonville
Northampton
NN1 5BD
Contact
Mandy Sterling
Country
United Kingdom
Region code
UKF24 - West Northamptonshire
Internet address(es)
Main address
https://www.northamptongeneral.nhs.uk/
Buyer's address
https://www.northamptongeneral.nhs.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
The Provision of an Ambient AI Voice Technology Solution
two.1.2) Main CPV code
- 72268000 - Software supply services
two.1.3) Type of contract
Services
two.1.4) Short description
The procurement was a collaborative effort between the University Hospitals of Leicester and University Hospitals of Northamptonshire, which includes Northampton General Hospital NHS Trust and Kettering General Hospital NHS Foundation Trust. The aim is to improve clinical documentation processes by implementing an ambient AI Voice Technology solution.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,881,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The University Hospitals of Leicester (UHL) and University Hospitals of Northamptonshire (UHN) undertook a competitive procurement for the provision of an Ambient AI Voice Technology solution.
The procurement was conducted as a further competition under the Crown Commercial Service Automation Marketplace DPS (RM6173, Lot 1), with Northampton General Hospital NHS Trust acting as the lead contracting authority.
The procurement sought to implement and deploy an ambient AI solution to support clinical and non-clinical documentation across multiple hospital sites, with the aim of improving efficiency and clinical productivity.
The contract was awarded for a three-year term, with an option to extend for a further 12 months.
two.2.5) Award criteria
Quality criterion - Name: Qualitative / Weighting: 60.00%
Quality criterion - Name: Social Value / Weighting: 10.00%
Cost criterion - Name: Commercial / Weighting: 30.00%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
Further competition under the Crown Commercial Service Automation Marketplace DPS (RM6173), Lot 1.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
9 January 2026
five.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
AccuRx Limited
7 Curtain Road, London, England, EC2A 3LT
London
EC2A 3LT
Telephone
+44 1722744574
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
10184077
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £1,881,000
Lowest offer: £1,881,000 / Highest offer: £1,881,000 taken into consideration
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
Country
United Kingdom