Section one: Contracting authority
one.1) Name and addresses
Tower Hamlets
New Town Hall, 160 Whitechapel Road London
London
E1 1BJ
Contact
Ms Kelly Kerr
kelly.kerr@towerhamlets.gov.uk
Telephone
+44 244778066
Country
United Kingdom
Region code
UKI42 - Tower Hamlets
Internet address(es)
Main address
http://www.towerhamlets.gov.uk
Buyer's address
http://www.towerhamlets.gov.uk
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HAC5952 - Adult Mental Health Recovery and Wellbeing Service
Reference number
DN718687
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The successful bidder will be expected to:
• Develop the service as a recognised source of up-to-date information about wider borough wellbeing and recovery resources for service users, carers, clinical professionals and other colleagues.
• Deliver a phone line and face-to-face offer to all Tower Hamlets residents who have concerns or queries related to their wellbeing, signposting residents to the most appropriate support.
• Deliver a tiered model of support from brief, medium to enhanced level working to identified wellbeing and recovery goals based on a person’s aspirations and needs.
• Deliver co-produced programme of activities and groups, that includes a specific Art and non-verbal component.
• Have provision for a Peer Support Co-ordination Function.
• Have provision of drop-in session/s with an overarching aim to increase support networks and community connections.
• Develop pathways and partnerships across the four localities that support a holistic, integrated, coordinated, neighbourhood approach to supporting people with lived experience of mental health in the community.
• Provide Specialist welfare benefit and housing advice.
• Have dedicated provision for a joint working arrangement that links directly with the supported accommodation pathway to ensure engagement and one to one support with information, advice, navigation, access to groups and activities.
• Achieve target life satisfaction rates.
• Actively promote mental health awareness and reduce stigma.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £3,771,564
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI42 - Tower Hamlets
two.2.4) Description of the procurement
The Authority is procuring this contract using the Light Touch Regime under Schedule 3 (Social and other specific services) of the Public Contract Regulations 2015 (the Regulations).
The Contract Period is initially for a period of 3 years although the Authority reserves the right to extend the Contract on the same terms for a further period or periods of up to 12 months making a total possible Contract Period of 4 years.
two.2.5) Award criteria
Cost criterion - Name: quality/cost / Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-012760
Section five. Award of contract
Contract No
HAC5952 - Adult Mental Health Recovery and Wellbeing Service
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
11 November 2024
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Mind in Tower Hamlets, Newham and Redbridge
Open House 13 Whitethorn Street
London
E3 4DA
Country
United Kingdom
NUTS code
- UKI42 - Tower Hamlets
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £3,771,564
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
London
WC2A 2LL
Country
United Kingdom