Contract

Cortex Support and Maintenance

  • Police And Crime Commissioner For Durham

F03: Contract award notice

Notice identifier: 2026/S 000-012402

Procurement identifier (OCID): ocds-h6vhtk-064ddd

Published 11 February 2026, 1:33pm



Section one: Contracting authority

one.1) Name and addresses

Police And Crime Commissioner For Durham

Police Headquarters, Aykley Heads

Durham

DH15TT

Contact

Ian Wilson

Email

ian.wilson@durham.police.uk

Country

United Kingdom

Region code

UKC14 - Durham CC

Public procurement organisation number (PPON)

PMZV-7732-XXTT

Internet address(es)

Main address

https://www.durham.police.uk/

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Public order and safety


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Cortex Support and Maintenance

Reference number

ICT 5

two.1.2) Main CPV code

  • 64227000 - Integrated telecommunications services

two.1.3) Type of contract

Services

two.1.4) Short description

A modular Software-Integrated Communications Control System (SICCS) package that allows the combination of radio dispatch, telephone call handling, video monitoring and web services.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £129,244.06

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKC1 - Tees Valley and Durham

two.2.4) Description of the procurement

A modular Software-Integrated Communications Control System (SICCS) package that allows the combination of radio dispatch, telephone call handling, video monitoring and web services.

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Award of a contract without prior publication of a call for competition in the cases listed below

  • The procurement falls outside the scope of application of the regulations

Explanation:

Under threshold

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No


Section five. Award of contract

Contract No

ICT 5

Title

Cortex Support and Maintenance

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

10 December 2025

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Zetron Limited

Hull

Country

United Kingdom

NUTS code
  • UKE1 - East Yorkshire and Northern Lincolnshire
Companies House

14700366

Internet address

https://www.zetron.com/blog/the-eagle-has-landed-introducing-zetron-limited/

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £129,244.06

Total value of the contract/lot: £129,244.06


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Police and Crime Commissioner for Durham

Durham

Country

United Kingdom