Awarded contract

Longitudinal Study of Debt Advice

  • MONEY AND PENSIONS SERVICE

F03: Contract award notice

Notice reference: 2024/S 000-012374

Published 16 April 2024, 3:09pm



Section one: Contracting authority

one.1) Name and addresses

MONEY AND PENSIONS SERVICE

138 Cauldwell Street

Bedford

MK42 9AP

Contact

Carol Hilaire

Email

carol.hilaire@maps.org.uk

Telephone

+44 2081324012

Country

United Kingdom

NUTS code

UKH2 - Bedfordshire and Hertfordshire

Internet address(es)

Main address

https://maps.org.uk/en

Buyer's address

https://maps.org.uk/en

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Other activity

Money and Pension Guidance


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Longitudinal Study of Debt Advice

two.1.2) Main CPV code

  • 73110000 - Research services

two.1.3) Type of contract

Services

two.1.4) Short description

MaPS published the results from a two-year quantitative pilot longitudinal study (PLS) of debt advice in October 2022. The pilot has demonstrated solid evidence that doing a large-scale longitudinal study successfully is feasible and likely to produce valuable insight.

Given the encouraging results, MaPS wants to undertake a two-phase quantitative longitudinal study to measure the impact of debt advice on client outcomes. The design includes a randomised encouragement component by using a stratified random process to create a counterfactual group, where a treatment group is encouraged to seek debt advice, and a control group is not.

There are two main changes from the PLS. 1) The criteria used by MaPS to define people in need of debt advice have changed. From previous surveys, we estimate that the old and new definitions of people in need of advice will provide a similar eligibility rate but that will be tested in the first phase of the study. 2) We have a new design and structure to be used for the randomise encouragement component. Also, to be tested and improved in the development phase.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £1,250,000

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKH2 - Bedfordshire and Hertfordshire

two.2.4) Description of the procurement

High-level objectives are the following:

Phase 1

• to successfully run the developing phase, recruit participants online in need of debt advice;

• create the experimental allocation (using a stratified random process);

• evaluate the encouragement design aimed at creating a robust counterfactual group; and

• calibrate the key parameters (such as eligibility, attrition and response rate) for the large scale longitudinal.

Phase 2

• to successfully run a large-scale randomised encouragement design longitudinal study;

• create the experimental allocation (using a stratified random process);

• successfully implement the encouragement design;

• to keep comparable and sizeable treatment and control groups during the duration of the project over four waves; and

• to measure the impact of debt advice on improving the outcomes of people.

Insight:

• to understand the causality of debt advice has with debt and wider financial well-being indicators within the debt journey over the short, medium and long term. This includes analysing complex journeys into and out of debt over time and the causes;

• to identify the immediate effects of receiving debt advice, the sustainability of the solutions and the long-term consequences of clients’ decisions; and

• to identify what works and what doesn't work to increase motivation for advice seeking behaviour, which is one of the most challenging objectives in the debt advice sector.

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

1+1+1+1

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Restricted procedure

four.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2023/S 000-025799


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

5 April 2024

five.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received from SMEs: 3

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

IFF Research

5th Floor, St Magnus House, 3 Lower Thames Street, London

London

EC3 6HD

Country

United Kingdom

NUTS code
  • UKI31 - Camden and City of London
Internet address

https://www.iffresearch.com/

The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £1,250,000

Total value of the contract/lot: £1,250,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Royal Courts of Justice

Strand,

London

WC2A 2LL

Country

United Kingdom

Internet address

https://theroyalcourtsofjustice.com/

six.4.2) Body responsible for mediation procedures

Money and Pensions Service

138 Cauldwell Street

Bedford

MK42 9AP

Email

commercial@maps.org.uk

Country

United Kingdom

Internet address

https://maps.org.uk/en