Scope
Reference
C334420
Description
The MHRA is looking to implement an all-in-one digital solution that combines the capabilities of Learning Experience platform and the administrative function of a Learning Management System. We are seeking a solution that would provide a “one stop shop” for the agency’s 1500 colleagues to be able to plan, identify, undertake and monitor both assigned learning as well as self-directed/paced learning and to support learner collaboration. The system should have the functionality to design and host content and be capable of scheduling and hosting in person learning via virtual classrooms. There is a corporate need to provide assurance through the capturing and maintenance of learner/learning records on learning undertaken and assessments successfully completed. The solution will be key to supporting our ambitions of becoming a learning organisation and our agency value of creating an environment where learning and innovation thrive.
The Agency is seeking to let a contract for a three-year period, with two twelve-month optional extensions (for a total possible five-year contract term) to one Supplier .
Contract 1. C334420 Learning Management System
Supplier
Contract value
- £181,195 excluding VAT
- £217,434 including VAT
Above the relevant threshold
Award decision date
5 February 2026
Date assessment summaries were sent to tenderers
11 February 2026
Standstill period
- End: 20 February 2026
- 8 working days
Earliest date the contract will be signed
23 February 2026
Contract dates (estimated)
- 23 February 2026 to 23 February 2029
- Possible extension to 23 February 2031
- 5 years, 1 day
Description of possible extension:
Two options of twelve months each.
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
Two options of twelve months each.
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Information about tenders
- 11 tenders received
- 11 tenders assessed in the final stage:
- 5 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 10 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
New Media Warehouse Ltd T/A Synergy Learning
- Companies House: NI055784
The Innovation Centre Queen's Road
Belfast
BT3 9DT
United Kingdom
Email: tenders@synergy-learning.com
Region: UKN06 - Belfast
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. C334420 Learning Management System
Contracting authority
MHRA
- Public Procurement Organisation Number: PJLJ-9824-VXPG
10 South Colonnade, Canary Wharf
London
E14 4PU
United Kingdom
Email: commercial@mhra.gov.uk
Website: https://www.gov.uk/government/organisations/medicines-and-healthcare-products-regulatory-agency
Region: UKI42 - Tower Hamlets
Organisation type: Public authority - central government