Scope
Reference
CS0631
Description
We are reviewing our pension administration software solution and wish to engage with the market to explore potential solutions. We want to understand what solutions may exist to meet our existing needs, as well as exploring enhancements that might be available to meet future needs.
We ultimately seek a solution which will streamline pension administration for our members and future members, enhance user experience, provide modern digital tools and capabilities, and ensure compliance with legislative and regulatory standards.
As of 31 March 2024, we administer the pensions for 432,496 of our members and payout approximately £1.2bn per year in member benefits.
Our existing pensions administration contract expires 31 March 2029.
All details contained in this notice are our genuine best estimate but are subject to change.
Contract dates (estimated)
- 1 April 2027 to 31 March 2039
- Possible extension to 31 March 2042
- 15 years
Main procurement category
Services
CPV classifications
- 66523100 - Pension fund administration services
- 48000000 - Software package and information systems
Contract locations
- UK - United Kingdom
- UKI62 - Croydon
Engagement
Engagement deadline
30 April 2026
Engagement process description
This is not a call for competition.
We intend to conduct preliminary market engagement as follows:
Phase One - April - June 2025
• Issue Preliminary Market Engagement Notice and RFI Questionnaire
• Request demonstrations from interested suppliers
Please note we plan to draft our detailed requirements and contract terms between June 2025 and January 2026.
Phase Two - Jan - Feb 2026
• Issue draft contract and detailed requirements to interested suppliers for comment
Phase Three - March - April 2026
• Determine route to market and potentially arrange further supplier discussions for detailed requirements feedback
This Preliminary Market Engagement process will be conducted on the PPFs eTendering portal at: https://ppf.bravosolution.co.uk/web/login.html
To access the RFI Questionnaire, please register on our eTendering portal (if you haven't done so already), and follow the steps to pqq_54 - RFI Questionnaire - Pensions Software Solution Review (PSSR).
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
1 May 2026
Contracting authority
Pension Protection Fund
- Public Procurement Organisation Number: PWMV-5634-ZZTL
Renaissance,12 Dingwall Rd
Croydon
CR0 2NA
United Kingdom
Email: commercialservices@ppf.co.uk
Website: http://www.ppf.co.uk
Region: UKI62 - Croydon
Organisation type: Public authority - sub-central government