Section one: Contracting authority
one.1) Name and addresses
Sandwell and West Birmingham Hospitals NHS Trust
Dudley Road
Birmingham
B18 7QH
Contact
Kirk Johnson
Telephone
+44 7896607624
Country
United Kingdom
Region code
UKG37 - Sandwell
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Continuous Quality Improvement (CQI) System Partner
Reference number
C166953
two.1.2) Main CPV code
- 79400000 - Business and management consultancy and related services
two.1.3) Type of contract
Services
two.1.4) Short description
Sandwell & West Birmingham NHS Trust are seeking a Continuous Quality Improvement (CQI) System Partner who can help support organisational development and improvements.
two.1.5) Estimated total value
Value excluding VAT: £1,500,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 73200000 - Research and development consultancy services
two.2.3) Place of performance
NUTS codes
- UKG37 - Sandwell
two.2.4) Description of the procurement
Sandwell & West Birmingham Hospitals NHS Trust provides:
• Secondary tier acute services from Sandwell Hospital in West Bromwich and City Hospital site in west Birmingham.
• Community services in Sandwell including a community hospital at Rowley Regis.
• Operates several GP practices across Sandwell and west Birmingham.
It has a turnover of £660 million pa with assets of £647 million and employs over 7,600 people (2021/22 accounts). The Trust will open the Midland Metropolitan Hospital in Smethwick in 2024, which will provide acute services including an Emergency Department and 700 inpatient beds, creating a singular ’hot’ site.
The Authority is looking to award a Continuous Quality Improvement (CQI) System Partner who will support and scale a programme of work to design, implement and embed an organisation-wide improvement system to deliver our ambition in a timely and measured way. We currently do not have sufficient capacity, skills and capability to do this unsupported.
We are seeking a partner that understands our Trust’s context including the organisational strategy, culture, ambitions and priorities and will support us to build constructively on our first phase of improvement. A suitable partner would provide:
• An approach which addresses both the relational (cultural) and technical activities required to achieve the above.
• Relevant experience and track record of supporting healthcare organisations to make significant improvements including international or national standing in the field of improvement
• The ability to provide flexible or ‘tailored’ support in response to our needs and to deploy adequate resources within the timescales
• Expert advice and coaching to create the structural and relational conditions for improvement
• Support and challenge to apply leadership behaviours for improvement consistently and sustainably
• Willingness to challenge and develop insight and capability through a ‘critical friend’ approach
• Expose the Trust to best practice and the ‘art of the possible’
• Encourage learning and sharing within the Trust, with its partners and externally
• Build the understanding of the economic case for improvement and provide support to demonstrate return on investment.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £1,500,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
2 October 2023
End date
1 October 2025
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Please register your interest and access the tender documentation via the Atamis tender portal.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-030556
four.2.2) Time limit for receipt of tenders or requests to participate
Date
22 May 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 31 August 2023
four.2.7) Conditions for opening of tenders
Date
26 April 2023
Local time
1:00pm
Place
Tender publication via the Atamis Tender portal.
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
NHS England
Quarry House, Quarry Hill
Leeds
LS2 7UE
Country
United Kingdom