Scope
Reference
PR00919
Description
Your Housing Group (YHG) are seeking to replace its existing software for housing management, asset management and repairs management and are seeking a new fully integrated system. This will include options to support Fix360, the YHG internal repairs and maintenance contractor, using integration to existing systems, or potential replacement options.
The aim is to efficiently consolidate and integrate solutions, onto a modern Cloud based platform to leverage efficiencies and increase customer satisfaction.
Responsive browser presentation will be expected, to free staff to be more mobile and work more flexibly wherever required, on schemes, within offices or accessing systems securely from home. One other key goal is to provide excellent self-service facilities for tenants and other customers, whenever needed or desired. A Digital First and Cloud methodology is being pursued, across YHG. This makes the most of ICT investment, while potentially enabling staff to have access to solutions and applications, wherever they have connectivity. Cloud delivered applications proposed, will be expected to enforce high standards of Penetration Testing and compliance/adherence to the Cloud Security Principles.
Total value (estimated)
- £6,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 November 2025 to 31 October 2035
- 10 years
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Contract locations
- UKD - North West (England)
Engagement
Engagement deadline
29 November 2024
The engagement was carried out before this notice was published.
Engagement process description
YHG carried out soft market testing with 6 suppliers for this procurement in November 2024.
Suppliers were given a soft market testing information pack and invited to demonstrations. This was all carried out prior to the introduction of the Procurement Act 2023.
The suppliers invited and participated in the demonstrations were:
Civica
NEC
Techlabs London
Rubixx
Esuasive
MRI Software
As the soft market period was concluded before the introduction of the Act, YHG is able to provide interested parties with copies of the soft market test information pack and clarification questions as part of this Preliminary Market Engagement.
Please email procurement@yourhousinggroup.co.uk using the reference PRO0919 in your email to request copies.
This process does not form part of the formal tender procedure to follow and no supplier shall be disadvantaged by either taking part or not taking part in this process.
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
12 May 2025
Contracting authority
Your Housing Group
- Public Procurement Organisation Number: PCBB-6493-RNBZ
130 Birchwood Boulevard
Warrington
WA3 7QH
United Kingdom
Contact name: Matthew Grice
Email: procurement@yourhousinggroup.co.uk
Website: http://www.yourhousinggroup.co.uk
Region: UKD61 - Warrington
Organisation type: Public authority - sub-central government