Scope
Description
IWM is tendering for a Potential Provider to provide technical security systems management, maintenance and service provision at IWM London, IWM North, IWM Duxford, Churchill War Rooms and HMS Belfast. The Potential Provider will be required to:
a) Provide suitably trained and certified Lenel-accredited Master engineer employed at all times to provide the maintenance services;
b)Service all Equipment in accordance with relevant British Standards applicable;
c) Issue appropriate certification to satisfy regulations and standards;
d) Ensure a working system that complies with those regulations and standards, and;
e) Ensure that there is no loss of service or security protection to IWM.
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Total value (estimated)
- £840,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 November 2025 to 31 October 2028
- 3 years
Main procurement category
Services
CPV classifications
- 50610000 - Repair and maintenance services of security equipment
Contract locations
- UK - United Kingdom
Submission
Submission type
Tenders
Tender submission deadline
28 April 2025, 1:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
23 July 2025
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Technical | Long criteria description |
Quality | 55% |
| Cost | Long criteria description |
Cost | 30% |
| Social Value | Long criteria description |
Quality | 10% |
| Sustainability | Long criteria description |
Quality | 5% |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
- Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
Two stage procedure. Pre qualification stage using the Procurement Specific Questionnaire, followed by full tender stage.
Contracting authority
Imperial War Museums
- Public Procurement Organisation Number: PHRL-5691-LLXM
IWM London, Lambeth Road
London
SE1 6HZ
United Kingdom
Region: UKI44 - Lewisham and Southwark
Organisation type: Public authority - sub-central government