Scope
Reference
DN786664
Description
Liverpool City Council is required to provide disagreement resolution and mediation services in accordance with its statutory duties under the Children and Families Act 2014.
These services include disagreement resolution, mediation advice, and mediation, each serving a distinct role within the legal framework.
The services are delivered independently of the Council, ensuring impartiality and confidentiality. They offer families and young people an opportunity to resolve disputes at an early stage, helping to avoid formal legal proceedings and reducing the need for time consuming and costly appeals to the Special Educational Needs and Disability (SEND) Tribunal.
Contract 1
Supplier
Contract value
- £410,750 excluding VAT
- £492,900 including VAT
Below the relevant threshold
Date signed
28 January 2026
Contract dates
- 1 February 2026 to 31 January 2028
- Possible extension to 31 July 2028
- 2 years, 6 months
Description of possible extension:
The Authority reserves the right to apply a 6‑month extension to the contract term, subject to the provider's satisfactory performance throughout the initial period.
Main procurement category
Services
CPV classifications
- 79110000 - Legal advisory and representation services
Contract locations
- UKD72 - Liverpool
Procedure
Procedure type
Below threshold - open competition
Supplier
WHY MEDIATE LIMITED
- Companies House: 09148466
- Public Procurement Organisation Number: PXDC-1269-PQCL
Enterprise House The Courtyard
Bromborough
CH62 4UE
United Kingdom
Email: help@mediatelegal.co.uk
Website: http://www.mediatelegal.co.uk
Region: UKD74 - Wirral
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
Liverpool City Council
- Public Procurement Organisation Number: PRVY-7813-WLPG
Cunard Building
Liverpool
L3 1DS
United Kingdom
Region: UKD72 - Liverpool
Organisation type: Public authority - sub-central government