Scope
Description
Housing 21 wishes to conduct a market engagement exercise to support specification development for our Housing Management System (HMS) requirement.
The aim is to improve how we bring essential resident and property information together to create a holistic view for front line colleagues as well as corporate teams to enable more effective operations and ultimately, an enhanced service for residents of Housing 21.
Housing 21’s devolved operating model provides personal presence in individual schemes; value of this to our residents is reflected in the feedback and survey results. To achieve this, local housing managers have much responsibility; particularly in a sector of increasing regulatory control. Potential HMS solutions should bring not only greater visibility of data to inform decisions but also increased intuitiveness and ease of use.
Please review the attached 'Housing Management System - Market Engagement Notice' for further detail.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Birmingham:-Software-related-services./AHH8R4KYQ7
To respond to this opportunity, please click here:
Total value (estimated)
- £0 including VAT
Above the relevant threshold
Contract dates (estimated)
- 2 November 2026 to 1 November 2031
- Possible extension to 1 November 2036
- 10 years
Main procurement category
Services
CPV classifications
- 72260000 - Software-related services
Contract locations
- UK - United Kingdom
Engagement
Engagement deadline
2 March 2026
Engagement process description
Please refer to 'Housing Management System - Market Engagement Notice' document for further detail on the scope, response request and timetable of the market engagement process.
Please note the contract term dates are an estimate and will not be confirmed until the tender notice is published.
Contracting authority
Housing 21
- Public Procurement Organisation Number: PGTG-9145-PMNM
Housing 21, 10th Floor Tricorn House, 51-53 Hagley Road
Birmingham
B16 8TP
United Kingdom
Contact name: Oliver Butts
Region: UKG31 - Birmingham
Organisation type: Public authority - sub-central government