Section one: Contracting authority
one.1) Name and addresses
Nottinghamshire County Council
County Hall, West Bridgford
Nottingham
NG2 7QP
Contact
Catherine Flint
catherine.flint@nottscc.gov.uk
Telephone
+44 1159772009
Country
United Kingdom
Region code
UKF1 - Derbyshire and Nottinghamshire
Internet address(es)
Main address
http://www.nottinghamshire.gov.uk
Buyer's address
http://www.nottinghamshire.gov.uk
one.1) Name and addresses
NHS Nottingham and Nottinghamshire
Nottingham
Country
United Kingdom
Region code
UKF1 - Derbyshire and Nottinghamshire
Internet address(es)
Main address
one.2) Information about joint procurement
The contract involves joint procurement
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Home First Services Framework Agreement (Home Based Care and Support)
Reference number
DN572837
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Nottinghamshire County Council sought a single Provider to deliver a range of short-term
Home Based Care and Support Services across the County of Nottinghamshire (excluding
Nottingham City) using a Framework Agreement.
The Framework will replace a similar Framework Agreement which is expiring and will be
available for use by the following Commissioners:
• Nottinghamshire County Council
• NHS Nottingham and Nottinghamshire
Bidders MUST have demonstrable experience of delivering services that are similar in scope
and size to those described in this specification. This includes the delivery of Rapid Response Reablement services under contract to a Local Authority or Clinical Commissioning Group
(CCG), with a combined annual contract value of at least £1.5m.
The Provider must be registered with the Care Quality Commission (CQC) to provide home
care services for the duration of the Framework Agreement and Call-off Contracts. The
Provider must also maintain a permanent office within Nottinghamshire.
In addition to establishing the Framework Agreement the Council will enter into contracts
for an initial 3 call-off orders for existing services:
1) Home First Response Service; Community Service (preventing admission to hospital or
care home) and Hospital Discharge
2) 24-Hour Response Service
3) Carers Respite at Home Support Service
Further work may be called off during the life of the Framework Agreement.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £300,000,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKF1 - Derbyshire and Nottinghamshire
two.2.4) Description of the procurement
Services procured under the framework have the following aims:
- To support people who use services to regain and retain confidence and skills so that they
can recover as much independence as possible and remain living independently in their own
homes for as long and as safely as possible.
- To avoid unnecessary hospital / care home admissions or emergency admissions to short
term care.
- To facilitate timely and co-ordinated discharges from hospital.
- To prevent the need for on-going home-based care services where possible through
reablement and enablement.
- To provide information and advice to people who use services, and where appropriate to
signpost on to other services.
- To ensure that people who use services are supported to exercise choice and control.
People using the service will be adults aged over 18. Most will be older adults (aged over 65),
but some younger adults may also need a service. People will have identified social care
needs and potentially some health care needs. This could include people with dementia,
people with mental health problems, people with physical disabilities and long-term health
conditions.
In addition and as part of providing care and support to a parent/parents with a disability to
undertake the parenting of their child/children, there may be occasions when the delivery of
‘hands on’ care to a child/children is required as part of the service to the adult.
Call-off 1
HOME FIRST RESPONSE SERVICE - Community Service (preventing admission to hospital
or care home) and Hospital Discharge
The Hospital Discharge element of the service involves delivery of short-term (normally up to
14 days) support and care for people who are being discharged from hospital or who are at
risk of readmission to hospital or to a care home whilst other long-term services are
arranged.
The Community element of the service is for people living at home who experience a crisis. It
aims to avoid unnecessary hospital admissions or emergency short term admissions to a care
home. People will be able to access this service for a limited time (normally up to 14 days),
either until longer term arrangements can be put in place or until their Carer/s can resume
their usual caring role.
Call-off 2
24-HOUR RESPONSE SERVICE
The 24 Hour Response Service is an emergency home care service, which aims to be at the
home of a person needing the service within 45 minutes for 90% of cases and within 1 hour
for 100 % of cases, following a request to attend by a lifeline/telecare monitoring centre.
This is usually because of an unforeseen home care emergency, or an alert from telecare
sensors.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive dialogue
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-026035
Section five. Award of contract
Contract No
DN572837
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
22 March 2023
five.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
East Midlands Crossroads - Caring for Carers
Nottingham
Country
United Kingdom
NUTS code
- UKF1 - Derbyshire and Nottinghamshire
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £300,000,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The Royal Courts of Justice
Strand
London
WC2A 2LL
Country
United Kingdom