Section one: Contracting authority
one.1) Name and addresses
Tourism Northern Ireland
10-12 Linum Chambers Beford Street
BELFAST
BT2 7ES
SSDAdmin.CPD@finance-ni.gov.uk
Country
United Kingdom
Region code
UKN - Northern Ireland
Internet address(es)
Main address
https://etendersni.gov.uk/epps
Buyer's address
https://etendersni.gov.uk/epps
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
ID 5373395 Tourism Northern Ireland - Destination Management System (DMS) and Content Management System (CMS)
Reference number
ID 5373395
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Tourism Northern Ireland (Tourism NI) is responsible for the development of tourism and the marketing of Northern Ireland as a tourist destination, using the discovernorthernireland.com website. Tourism NI require a supplier to deliver a Platform-as-a-service (PaaS) e-Tourism solution to support the migration, delivery, licencing, support, maintenance and development of a Content Management System (CMS) and Destination Management System (DMS), outputting as the consumer destination website discovernorthernireland.com.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,133,587.05
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
- 72212000 - Programming services of application software
- 48780000 - System, storage and content management software package
- 48783000 - Content management software package
- 72212780 - System, storage and content management software development services
- 72212783 - Content management software development services
- 48612000 - Database-management system
- 72212600 - Database and operating software development services
two.2.3) Place of performance
NUTS codes
- UKN - Northern Ireland
two.2.4) Description of the procurement
Tourism Northern Ireland (Tourism NI) is responsible for the development of tourism and the marketing of Northern Ireland as a tourist destination, using the discovernorthernireland.com website. Tourism NI require a supplier to deliver a Platform-as-a-service (PaaS) e-Tourism solution to support the migration, delivery, licencing, support, maintenance and development of a Content Management System (CMS) and Destination Management System (DMS), outputting as the consumer destination website discovernorthernireland.com.
two.2.5) Award criteria
Quality criterion - Name: AC1 Proposed Methodology and Implementation Plan for discovernorthernireland.com / Weighting: 15
Quality criterion - Name: AC2 Proposed Methodology and Implementation Plan for Shared Extranet Outputting to Partner Websites / Weighting: 15
Quality criterion - Name: AC3 Contract Management and Business Continuity / Weighting: 10.2
Quality criterion - Name: AC4 Data Protection / Weighting: 9.6
Quality criterion - Name: AC5 Social Value / Weighting: 10.2
Cost criterion - Name: AC6 Total Contract Cost / Weighting: 40
two.2.11) Information about options
Options: Yes
Description of options
There are two options to extend the contract for a period of up to 12 months on each occasion.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
The initial contract period is for three years and there are two additional options to extend the contract for up to 12 months on each optional occasion.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-037431
Section five. Award of contract
Contract No
1
Title
Contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 March 2025
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
SIMPLEVIEW LLC
7458 N LA CHOLLA BLVD
TUCSON
857412391
Telephone
+1 5205751151
Country
United States
NUTS code
- US - United States
Internet address
https://etendersni.gov.uk/epps
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £2,800,000
Total value of the contract/lot: £2,133,587.05
Section six. Complementary information
six.3) Additional information
The successful contractor’s performance on the contract will be regularly monitored in line with the tender documentation. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Notice of Unsatisfactory Performance and the contract may be terminated. The issue of a Notice of Unsatisfactory Performance can result in the Contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement Policy for a period of three years from the date of issue..
six.4) Procedures for review
six.4.1) Review body
The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 as amended.
Belfast
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
CPD complied with the Public Contracts Regulations 2015 and incorporated a. standstill period (i.e. a minimum of 10 calendar days) at the point information on the award of contract was communicated to tenderers. That notification provided full information on the award decision. This provided time for the unsuccessful tenderers to challenge the award decision before the contract was entered into.