Section one: Contracting authority
one.1) Name and addresses
POPLAR HOUSING AND REGENERATION COMMUNITY ASSOCIATION LIMITED
155 East India Dock Road
London
E146DA
Contact
David Leak
Country
United Kingdom
Region code
UKI42 - Tower Hamlets
Companies House
RS007726
Internet address(es)
Main address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
IP Telephony
two.1.2) Main CPV code
- 64215000 - IP telephone services
two.1.3) Type of contract
Services
two.1.4) Short description
IP Telephony and call centre
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £400,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
IP Telephony and call centre
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
Initial 3 years plus 2 plus 2 plus 2
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
Used Existing Procurement For Housing Framework, which allows direct award without prior notification to tender.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 February 2026
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Social Telecoms CIC
Shrewsbury
Country
United Kingdom
NUTS code
- UK - United Kingdom
Companies House
07954912
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £400,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Regulator of Social Housing
London
Country
United Kingdom