Section one: Contracting authority
one.1) Name and addresses
Devon County Council
County Hall, Topsham Road
Exeter
EX2 4QD
Contact
Mr William Reed
Telephone
+44 1392383000
Country
United Kingdom
NUTS code
UKK43 - Devon CC
Internet address(es)
Main address
Buyer's address
one.1) Name and addresses
NHS Devon Clinical Commissioning Group
County Hall, Topsham Road
Exeter
EX2 4QD
Contact
Louise Arrow
Country
United Kingdom
NUTS code
UKK43 - Devon CC
Internet address(es)
Main address
one.1) Name and addresses
Torbay Council
Town Hall, Castle Circus
Torquay
TQ1 3DR
Contact
Rachel Bell
Country
United Kingdom
NUTS code
UKK42 - Torbay
Internet address(es)
Main address
one.1) Name and addresses
Plymouth City Council
Windsor House
Plymouth
PL6 5UF
Contact
Sarah Lees
Country
United Kingdom
NUTS code
UKK41 - Plymouth
Internet address(es)
Main address
one.2) Information about joint procurement
The contract involves joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CP2080-21 - Online Mental Health and Wellbeing Service
Reference number
DN542489
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
Devon County Council (“The Authority”) alongside partner organisations NHS Devon
Clinical Commissioning Group (CCG), Plymouth City Council and Torbay Council are
procuring an online Emotional Health and Mental Wellbeing service (EHMWB).
The Provider will deliver an accessible, self-directed, online digital-based EMHWB support to
adults aged 18 years and over (Service Users) in Devon, Plymouth and Torbay. This will be
integrated into the local system to maximise access to this support and other services
aligned to the needs of the Service User. It will be a 24/7 offer that particularly enables
‘outside office hours’ access to trained professionals/practitioners.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,080,000
two.2) Description
two.2.2) Additional CPV code(s)
- 85120000 - Medical practice and related services
- 85141000 - Services provided by medical personnel
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKK4 - Devon
two.2.4) Description of the procurement
Devon County Council (“The Authority”) alongside partner organisations NHS Devon
Clinical Commissioning Group (CCG), Plymouth City Council and Torbay Council are
procuring an online Emotional Health and Mental Wellbeing service (EHMWB).
The Provider will deliver an accessible, self-directed, online digital-based EMHWB support to
adults aged 18 years and over (Service Users) in Devon, Plymouth and Torbay. This will be
integrated into the local system to maximise access to this support and other services
aligned to the needs of the Service User. It will be a 24/7 offer that particularly enables
‘outside office hours’ access to trained professionals/practitioners. This will include
immediate access to support with a ‘no waiting list’ approach.
This contract will be delivered by a single organisation or consortia which will deliver the
service throughout the administrative boundary of Devon County Council, Plymouth City
Council and Torbay Council. The contract duration will be 24 months from the 27th June
2022 until 26th June 2024 for the primary period, with the option to extend for a further two
periods of 12 months.
two.2.6) Estimated value
Value excluding VAT: £1,080,000
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.11) Main features of the award procedure
The contract award decision will be made on the basis of the most economically
advantageous (MEAT) Bid, based on the application of the detailed evaluation criteria shown
in Appendix 7 and 8 of the Invitation to Tender (ITT).
Evaluation Criteria and Weighting - Quality 100%
four.2) Administrative information
four.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section five. Award of contract
Contract No
CP2080-21
Lot No
1
Title
Online Mental Health and Wellbeing Service
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
8 April 2022
five.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 5
five.2.3) Name and address of the contractor
Kooth Digital Health Limited
5 Merchant Square
London
W2 1AY
Country
United Kingdom
NUTS code
- UKK4 - Devon
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £1,080,000
Total value of the contract/lot: £1,080,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Devon County Council
County Hall, Topsham Road
Exeter
EX2 4QD
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
In accordance with Regulations 86 (notices of decisions to award a contract or conclude a
Framework Agreement), 87 (standstill period) and Regulation 91 (enforcement of duties
through the court) of the Public Contracts Regulations 2015.