- Scope of the procurement
- Lot CPA 1a. CPA 1a West Central
- Lot CPA1b. CPA 1b East Central
- Lot CPA 2a. CPA 2a North East and Humberside
- Lot CPA 2b. CPA 2b South and West Yorkshire, Derbyshire and Nottinghamshire
- Lot CPA 3a. CPA 3a North West
- Lot CPA 3b. CPA 3b Greater Manchester
- Lot CPA 4a. CPA 4a South West
- Lot CPA 4b. CPA 4b South Central
- Lot CPA 5a. CPA 5a Central and West London
- Lot CPA 5b. CPA 5b South and East London
- Lot CPA 5c. CPA 5c Home Counties
- Lot CPA 6. CPA 6 Wales
Section one: Contracting authority
one.1) Name and addresses
Department for Work and Pensions
Hartshead Square
Sheffield
S1 2FD
Contact
Garry Chambers
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://www.gov.uk/government/organisations/department-for-work-pensions
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Social protection
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Restart Scheme
two.1.2) Main CPV code
- 80000000 - Education and training services
two.1.3) Type of contract
Services
two.1.4) Short description
The new Restart Scheme will give Universal Credit claimants who have been out of work for between 12 to 18 months enhanced support to find jobs. The Restart Scheme will break down employment barriers that could be holding them back from finding work. Providers will work with employers, local government and other partners to deliver tailored support for individuals.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,579,590,114
two.2) Description
two.2.1) Title
CPA 1a West Central
Lot No
CPA 1a
two.2.2) Additional CPV code(s)
- 75110000 - General public services
- 75131000 - Government services
- 75300000 - Compulsory social security services
- 79611000 - Job search services
- 80000000 - Education and training services
- 80400000 - Adult and other education services
- 80420000 - E-learning services
- 80500000 - Training services
- 80510000 - Specialist training services
- 80520000 - Training facilities
- 80522000 - Training seminars
- 80530000 - Vocational training services
- 80533100 - Computer training services
- 80533200 - Computer courses
- 85000000 - Health and social work services
- 85312510 - Vocational rehabilitation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
See II.1.4
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
CPA 1b East Central
Lot No
CPA1b
two.2.2) Additional CPV code(s)
- 75110000 - General public services
- 75131000 - Government services
- 75300000 - Compulsory social security services
- 79611000 - Job search services
- 80000000 - Education and training services
- 80400000 - Adult and other education services
- 80420000 - E-learning services
- 80500000 - Training services
- 80510000 - Specialist training services
- 80520000 - Training facilities
- 80522000 - Training seminars
- 80530000 - Vocational training services
- 80533100 - Computer training services
- 80533200 - Computer courses
- 85000000 - Health and social work services
- 85312510 - Vocational rehabilitation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
See II.1.4
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
CPA 2a North East and Humberside
Lot No
CPA 2a
two.2.2) Additional CPV code(s)
- 75110000 - General public services
- 75131000 - Government services
- 75300000 - Compulsory social security services
- 79611000 - Job search services
- 80000000 - Education and training services
- 80400000 - Adult and other education services
- 80420000 - E-learning services
- 80500000 - Training services
- 80510000 - Specialist training services
- 80520000 - Training facilities
- 80522000 - Training seminars
- 80530000 - Vocational training services
- 80533100 - Computer training services
- 80533200 - Computer courses
- 85000000 - Health and social work services
- 85312510 - Vocational rehabilitation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
See II.1.4
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
CPA 2b South and West Yorkshire, Derbyshire and Nottinghamshire
Lot No
CPA 2b
two.2.2) Additional CPV code(s)
- 75110000 - General public services
- 75131000 - Government services
- 75300000 - Compulsory social security services
- 79611000 - Job search services
- 80000000 - Education and training services
- 80400000 - Adult and other education services
- 80420000 - E-learning services
- 80500000 - Training services
- 80510000 - Specialist training services
- 80520000 - Training facilities
- 80522000 - Training seminars
- 80530000 - Vocational training services
- 80533100 - Computer training services
- 80533200 - Computer courses
- 85000000 - Health and social work services
- 85312510 - Vocational rehabilitation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
See II.1.4
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
CPA 3a North West
Lot No
CPA 3a
two.2.2) Additional CPV code(s)
- 75110000 - General public services
- 75131000 - Government services
- 75300000 - Compulsory social security services
- 79611000 - Job search services
- 80000000 - Education and training services
- 80400000 - Adult and other education services
- 80420000 - E-learning services
- 80500000 - Training services
- 80510000 - Specialist training services
- 80520000 - Training facilities
- 80522000 - Training seminars
- 80530000 - Vocational training services
- 80533100 - Computer training services
- 80533200 - Computer courses
- 85000000 - Health and social work services
- 85312510 - Vocational rehabilitation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
See II.1.4
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
CPA 3b Greater Manchester
Lot No
CPA 3b
two.2.2) Additional CPV code(s)
- 75110000 - General public services
- 75131000 - Government services
- 75300000 - Compulsory social security services
- 79611000 - Job search services
- 80000000 - Education and training services
- 80400000 - Adult and other education services
- 80420000 - E-learning services
- 80500000 - Training services
- 80510000 - Specialist training services
- 80520000 - Training facilities
- 80522000 - Training seminars
- 80530000 - Vocational training services
- 80533100 - Computer training services
- 80533200 - Computer courses
- 85000000 - Health and social work services
- 85312510 - Vocational rehabilitation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
See II.1.4
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
CPA 4a South West
Lot No
CPA 4a
two.2.2) Additional CPV code(s)
- 75110000 - General public services
- 75131000 - Government services
- 75300000 - Compulsory social security services
- 79611000 - Job search services
- 80000000 - Education and training services
- 80400000 - Adult and other education services
- 80420000 - E-learning services
- 80500000 - Training services
- 80510000 - Specialist training services
- 80520000 - Training facilities
- 80522000 - Training seminars
- 80530000 - Vocational training services
- 80533100 - Computer training services
- 80533200 - Computer courses
- 85000000 - Health and social work services
- 85312510 - Vocational rehabilitation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
See II.1.4
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
CPA 4b South Central
Lot No
CPA 4b
two.2.2) Additional CPV code(s)
- 75110000 - General public services
- 75131000 - Government services
- 75300000 - Compulsory social security services
- 79611000 - Job search services
- 80000000 - Education and training services
- 80400000 - Adult and other education services
- 80420000 - E-learning services
- 80500000 - Training services
- 80510000 - Specialist training services
- 80520000 - Training facilities
- 80522000 - Training seminars
- 80530000 - Vocational training services
- 80533100 - Computer training services
- 80533200 - Computer courses
- 85000000 - Health and social work services
- 85312510 - Vocational rehabilitation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
See II.1.4
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
CPA 5a Central and West London
Lot No
CPA 5a
two.2.2) Additional CPV code(s)
- 75110000 - General public services
- 75131000 - Government services
- 75300000 - Compulsory social security services
- 79611000 - Job search services
- 80000000 - Education and training services
- 80400000 - Adult and other education services
- 80420000 - E-learning services
- 80500000 - Training services
- 80510000 - Specialist training services
- 80520000 - Training facilities
- 80522000 - Training seminars
- 80530000 - Vocational training services
- 80533100 - Computer training services
- 80533200 - Computer courses
- 85000000 - Health and social work services
- 85312510 - Vocational rehabilitation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
See II.1.4
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
CPA 5b South and East London
Lot No
CPA 5b
two.2.2) Additional CPV code(s)
- 75110000 - General public services
- 75131000 - Government services
- 75300000 - Compulsory social security services
- 79611000 - Job search services
- 80000000 - Education and training services
- 80400000 - Adult and other education services
- 80420000 - E-learning services
- 80500000 - Training services
- 80510000 - Specialist training services
- 80520000 - Training facilities
- 80522000 - Training seminars
- 80530000 - Vocational training services
- 80533100 - Computer training services
- 80533200 - Computer courses
- 85000000 - Health and social work services
- 85312510 - Vocational rehabilitation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
See II.1.4
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
CPA 5c Home Counties
Lot No
CPA 5c
two.2.2) Additional CPV code(s)
- 75110000 - General public services
- 75131000 - Government services
- 75300000 - Compulsory social security services
- 79611000 - Job search services
- 80000000 - Education and training services
- 80400000 - Adult and other education services
- 80420000 - E-learning services
- 80500000 - Training services
- 80510000 - Specialist training services
- 80520000 - Training facilities
- 80522000 - Training seminars
- 80530000 - Vocational training services
- 80533100 - Computer training services
- 80533200 - Computer courses
- 85000000 - Health and social work services
- 85312510 - Vocational rehabilitation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
See II.1.4
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
CPA 6 Wales
Lot No
CPA 6
two.2.2) Additional CPV code(s)
- 75110000 - General public services
- 75131000 - Government services
- 75300000 - Compulsory social security services
- 79611000 - Job search services
- 80000000 - Education and training services
- 80400000 - Adult and other education services
- 80420000 - E-learning services
- 80500000 - Training services
- 80510000 - Specialist training services
- 80520000 - Training facilities
- 80522000 - Training seminars
- 80530000 - Vocational training services
- 80533100 - Computer training services
- 80533200 - Computer courses
- 85000000 - Health and social work services
- 85312510 - Vocational rehabilitation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
See II.1.4
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 126-309330
Section five. Award of contract
Contract No
UI_DWP_22480_1a
Lot No
CPA 1a
Title
Restart Scheme CPA 1a West Central
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 April 2021
five.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Serco Ltd
Serco House, 16 Bartley Wood Business Park, Hook
Hampshire
RG27 9UY
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £226,980,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section five. Award of contract
Contract No
UI_DWP_22480_1b
Lot No
CPA 1b
Title
Restart Scheme CPA 1b East Central
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 April 2021
five.2.2) Information about tenders
Number of tenders received: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Jobs 22 Ltd
27 Pear Tree Street
London
EC1V 3AG
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £200,160,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section five. Award of contract
Contract No
UI_DWP_22480_2a
Lot No
CPA 2a
Title
Restart Scheme CPA 2a North East and Humberside
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 April 2021
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Reed in Partnership Ltd
Academy Court, 94 Chancery Lane
London
WC2A 1DT
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £195,300,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section five. Award of contract
Contract No
UI_DWP_22480_2b
Lot No
CPA 2b
Title
Restart Scheme CPA 2b South and West Yorkshire, Derbyshire and Nottinghamshire
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 April 2021
five.2.2) Information about tenders
Number of tenders received: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Maximus UK Services Limited
Ash House, The Broyle, Ringmer, Lewes
East Sussex
BN8 5NN
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £262,620,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section five. Award of contract
Contract No
UI_DWP_22480_3a
Lot No
CPA 3a
Title
Restart Scheme CPA 3a North West
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 April 2021
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
G4S Facilities Management (UK) Limited
46 Gillingham Street
London
SW1V 1HU
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £195,844,357
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section five. Award of contract
Contract No
UI_DWP_22480_3b
Lot No
CPA 3b
Title
Restart Scheme CPA 3b Greater Manchester
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 April 2021
five.2.2) Information about tenders
Number of tenders received: 7
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Ingeus UK Limited
Ingeus UK Ltd, Fifth Floor, 10 Mansell Street
London
E1 8AA
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £155,160,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section five. Award of contract
Contract No
UI_DWP_22480_4a
Lot No
CPA 4a
Title
Restart Scheme CPA 4a South West
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 April 2021
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Seetec Pluss Limited
75/77 Main Road, Hockley
Essex
SS5 4RG
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £190,985,757
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section five. Award of contract
Contract No
UI_DWP_22480_4b
Lot No
CPA 4b
Title
Restart Scheme CPA 4b South Central
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 April 2021
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Fedcap Employment Limited
Cleveland Business Centre, Oak Street
Middlesbrough
TS1 2RQ
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £201,600,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section five. Award of contract
Contract No
UI_DWP_22480_5a
Lot No
CPA 5a
Title
Restart Scheme CPA 5a Central and West London
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 April 2021
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Ingeus UK Limited
Ingeus UK Ltd, Fifth Floor, Mansell Street,
London
E1 8AA
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £313,740,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section five. Award of contract
Contract No
UI_DWP_22480_5b
Lot No
CPA 5b
Title
Restart Scheme CPA 5b South and East London
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 April 2021
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Maximus UK Services Limited
Ash House, The Broyle, Ringmer, Lewes
East Sussex
BN8 5NN
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £210,420,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section five. Award of contract
Contract No
UI_DWP_22480_CPA 5c
Lot No
CPA 5c
Title
Restart Scheme CPA 5c Home Counties
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 April 2021
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Reed in Partnership Ltd
Academy Court, 94 Chancery Lane
London
WC2A 1DT
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £298,980,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section five. Award of contract
Contract No
UI_DWP_22480_6
Lot No
CPA 6
Title
Restart Scheme CPA 6 Wales
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 April 2021
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Serco Ltd
Serco House, 16 Bartley Wood Business Park, Hook
Hampshire
RG27 9UY
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £127,800,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section six. Complementary information
six.3) Additional information
Suppliers Instructions:
How to Express Interest in this Tender:
1. Register on the eSourcing portal (this is only required once):
https://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure)
2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box
3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page).
For further assistance please consult the online help, or the eTendering help desk.
DWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.
six.4) Procedures for review
six.4.1) Review body
Department for Work and Pensions
Sheffield
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
Department for Work and Pensions
Sheffield
Country
United Kingdom