Scope
Description
Midland Heart requires a specialist event management company to offer expert advice, guidance and practical support in relation to our programme of business-wide corporate events. Depending on the purpose and scale of each event, the services required through this contract will vary. Those requirements will include some or all of the following, depending on the event:
Venue sourcing - Sourcing venues around specific requirements and general venue contract management.
Creative content - Support for event campaign ideas, event theming and digital production.
Speaker arrangements Researching and booking of external guest speakers, liaison with agents and fee negotiation.
Event branding - Creating strong visual identity and event concepts.
Digital - Covering AV requirements, digital support options and virtual events
Catering suppliers - Dependant on venue, audience and event - with particular attention to dietary and allergy requirements
Merchandise - Design, source and supply if required.
Logistics - Hotel and travel sourcing and arrangements where required.
Environmental -Showing sustainable planning and thinking on the delivery of each event, especially around materials, logistics and travel.
Contingency planning - Venue, guests and logistics fall-back plans.
Staffing - If third party support staff are required.
Budget - Input and management.
Reporting - Post event analysis eg. Attendance, feedback, sustainability review.
Contract 1. Event Management Services
Supplier
Contract value
- £600,000 including VAT
Above the relevant threshold
Date signed
12 January 2026
Contract dates
- 13 January 2026 to 12 January 2028
- Possible extension to 12 January 2030
- 4 years
Description of possible extension:
Two extensions of 12 months
Main procurement category
Services
CPV classifications
- 79952000 - Event services
Key performance indicators
| Name | Reporting frequency |
|---|---|
| Invoice Timeliness and Accuracy | 1 months |
| Style/Impact | 6 months |
| Complaints, Comments and Service Requests | 1 months |
| Health & Safety | 1 months |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Supplier
Top Banana Communication Limited
- Companies House: 03726387
The Studio, Broome Lane
Stourbridge
DY9 0HA
United Kingdom
Email: JaneB@top-b.com
Region: UKG12 - Worcestershire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Event Management Services
Contracting authority
MIDLAND HEART LIMITED
- Companies House: IP30069R
20 Bath Row
Birmingham
B15 1LZ
United Kingdom
Region: UKG31 - Birmingham
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)