Scope
Reference
C408048
Description
The Authority is seeking a reliable, multi-tiered taxi and private hire provision to support the 24/7 movement of patients, staff, and medical items (including medical records and pathology specimens) across five primary hospital sites. This contract utilises a Cascade Model to ensure 100% fulfilment and incorporates a significant Social Value element regarding maternity transport.
The Authority anticipates a multi-provider award to ensure geographic resilience.
Geographical Scope of Sites
The Provider must provide comprehensive coverage to, from, and between the following locations:
Kent and Canterbury Hospital (KCH): Ethelbert Road, Canterbury, CT1 3NG
William Harvey Hospital (WHH): Kennington Road, Ashford, TN24 0LZ
Queen Elizabeth, The Queen Mother Hospital (QEQM): College Road, Margate, CT9 4AN
Buckland Hospital (BHD): Coombe Valley Road, Dover, CT17 0HD
Royal Victoria Hospital (RVH): Radnor Park Avenue, Folkestone, CT19 5BN
The following services required but not limited to:
Patient Journeys
Non-emergency transport for eligible patients and service users.
Staff Journeys
Business-critical travel, inter-site meetings, and out-of-hours shifts.
Movement of Goods
Urgent transport of medical records, pathology specimens, and bloods.
Driver & Vehicle Standards
All drivers must be DBS-cleared and trained in handling sensitive medical goods (e.g., specimens).
Vehicles must be maintained to a high standard of cleanliness, reflecting the healthcare environment.
Total value (estimated)
- £430,000 excluding VAT
- £516,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 June 2026 to 31 May 2029
- Possible extension to 31 May 2031
- 5 years
Main procurement category
Services
CPV classifications
- 60120000 - Taxi services
- 60130000 - Special-purpose road passenger-transport services
Contract locations
- UK - United Kingdom
- UKJ44 - East Kent
Engagement
Engagement deadline
23 March 2026
Engagement process description
C408048 Taxis & Courier Transport Services
Multi-Tiered Taxi & Private Hire Vehicle (PHV) Provision
The Authority is seeking a reliable, multi-tiered taxi and private hire provision to support the 24/7 movement of patients, staff, and medical items (including medical records and pathology specimens) across five primary hospital sites. This contract utilises a Cascade Model to ensure 100% fulfilment and incorporates a significant Social Value element regarding maternity transport.
The Authority anticipates a multi-provider award to ensure geographic resilience.
Geographical Scope of Sites
The Provider must provide comprehensive coverage to, from, and between the following locations:
Kent and Canterbury Hospital (KCH): Ethelbert Road, Canterbury, CT1 3NG
William Harvey Hospital (WHH): Kennington Road, Ashford, TN24 0LZ
Queen Elizabeth, The Queen Mother Hospital (QEQM): College Road, Margate, CT9 4AN
Buckland Hospital (BHD): Coombe Valley Road, Dover, CT17 0HD
Royal Victoria Hospital (RVH): Radnor Park Avenue, Folkestone, CT19 5BN
The following services required but not limited to:
Patient Journeys
Non-emergency transport for eligible patients and service users.
Staff Journeys
Business-critical travel, inter-site meetings, and out-of-hours shifts.
Movement of Goods
Urgent transport of medical records, pathology specimens, and bloods.
Driver & Vehicle Standards
All drivers must be DBS-cleared and trained in handling sensitive medical goods (e.g., specimens).
Vehicles must be maintained to a high standard of cleanliness, reflecting the healthcare environment.
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
23 March 2026
Contracting authority
2Gether Support Solutions Limited
- Public Procurement Organisation Number: PCDZ-9193-RJPH
William Harvey Hospital, Kennington Road, Ashford
Kent
TN24 0LZ
United Kingdom
Contact name: Tracey Constant & Sam Palmer
Email: 2gether.fandcprocurement@nhs.net
Website: https://www.2gethersupportsolutions.org/
Region: UKJ45 - Mid Kent
Organisation type: Public authority - central government