Scope
Reference
C417517
Description
2gether is looking for a supplier for the provision of smart retail, automated retail and vending services across multiple acute hospital sites within East Kent. They are
QEQM Queen Elizabeth Queen Mother Margate
WHH William Harvey Hospital Ashford
KCH Kent and Canterbury Hospital Canterbury
RVH Royal Victoria Hospital Folkestone
BHD Buckland Hospital Dover.
Contract Length 3 years with 2 x 12 Months Extensions.
Estimated Contract start date from October 2026.
This will be subject to change.
The anticipated scope may include:
• smart retail and micro-market solutions;
• automated retail and vending services (where retained);
• out-of-hours and 24/7 food and beverage provision;
• associated equipment, technology, stocking, maintenance and replenishment;
• central helpdesk, performance reporting and governance arrangements; and
• commercial and performance management mechanisms appropriate to a regulated healthcare environment.
The services are intended to support safe, reliable and compliant access to food and drink for staff, patients and visitors, aligned to NHS food standards and wider public-sector objectives.
Total value (estimated)
- £1,000,000 excluding VAT
- £1,200,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 31 October 2026 to 30 October 2029
- Possible extension to 30 October 2031
- 5 years
Main procurement category
Goods
CPV classifications
- 42933000 - Vending machines
Contract locations
- UKJ44 - East Kent
- UK - United Kingdom
Engagement
Engagement deadline
9 March 2026
Engagement process description
2gether is looking for a supplier for the provision of smart retail, automated retail and vending services across multiple acute hospital sites within East Kent. They are
QEQM Queen Elizabeth Queen Mother Margate
WHH William Harvey Hospital Ashford
KCH Kent and Canterbury Hospital Canterbury
RVH Royal Victoria Hospital Folkestone
BHD Buckland Hospital Dover.
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
23 March 2026
Contracting authority
2Gether Support Solutions Limited
- Public Procurement Organisation Number: PCDZ-9193-RJPH
William Harvey Hospital, Kennington Road, Ashford
Kent
TN24 0LZ
United Kingdom
Contact name: Tracey Constant
Email: 2gether.fandcprocurement@nhs.net
Website: https://www.2gethersupportsolutions.org/
Region: UKJ45 - Mid Kent
Organisation type: Public authority - central government