- Scope of the procurement
- Lot 1. Culturally Sensitive Substance Use Support- Black People
- Lot 2. Culturally Sensitive Substance Use Support- South Asian
- Lot 3. Culturally Sensitive Substance Use Support- Jewish Populations
- Lot 4. Culturally Sensitive Substance Use Support- Gypsy Roma Traveller Populations
- Lot 5. Culturally Sensitive Substance Use Support - Minoritised Ethnic Communities
- Lot 6. Bespoke Intervention For Individuals Rejecting Core Substance Use Support
- Lot 7. Support For Individuals Experiencing Intersectional Discrimination Engaging In Drug Use- Including Sexualised Drug Use, Self Procured Hormone Injecting And Other Forms Of Drug Use Which Individuals Feel Is Not Effectively Supported By Core Substance Use Services
- Lot 8. Mental Health And Substance Use Co-Occurring Support
- Lot 9. Gender Informed Substance Use Support Services For Women
- Lot 10. Physical Health Support For Individuals Engaged In Harmful And Dangerous Substance Use
- Lot 11. Assessment, Engagement And Support For Individuals Engaged In Harmful Alcohol Use With Functional Barriers To Engagement
- Lot 12. Hospital Support Service For Individuals Engaged In Harmful Substance Use- 24/7 Coverage Discharge And Inpatient, Clinical Guidance Etc
- Lot 13. Technology Based Approaches To Engagement, Assessment And Support Of Individuals Engaged In Harmful Substance Use
Section one: Contracting authority
one.1) Name and addresses
London Borough of Hackney
Hackney Service Centre, 1 Hillman Street
Hackney
E8 1DY
Contact
Ms Gemma Wetton
Telephone
+44 2083563000
Country
United Kingdom
Region code
UKI31 - Camden and City of London
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Framework for Healthcare-Related Substance Use Services
Reference number
DN787352
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
Framework for the Provision of Healthcare related Substance Use Services
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this framework agreement is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 16th February 2026. This framework agreement has not yet been formally concluded; this notice serves as an intention to establish the framework agreement under the PSR.’
Written representations should be sent via the portal. During the tender process there was not any declared conflicts or potential conflicts of interest of individuals making the decision. The key criteria were listed within the tender documentation.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £11,155,000
two.2) Description
two.2.1) Title
Culturally Sensitive Substance Use Support- Black People
Lot No
1
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
Lot 1 - Culturally Sensitive Substance Use Support- Black People
This notice is an intention to conclude a framework agreement using the competitive process
The framework will run for a maximum period of four years (2+1+1 years), to start on 1st April 2026, at a cost of up to £11,155,000.
The framework will be used by City and Hackney's Public Health Service.
This is a new framework agreement.
two.2.5) Award criteria
Quality criterion - Name: Quality. The framework award criteria are specified in the procurement documents / Weighting: 100
Cost criterion - Name: Cost / Weighting: 0
Cost criterion - Name: Quality / Weighting: 100
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Culturally Sensitive Substance Use Support- South Asian
Lot No
2
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
Lot 2 - Culturally Sensitive Substance Use Support- South Asian
This notice is an intention to conclude a framework agreement using the competitive process
The framework will run for a maximum period of four years (2+1+1 years), to start on 1st April 2026, at a cost of up to £11,155,000.
The framework will be used by City and Hackney's Public Health Service.
This is a new framework agreement.
two.2.5) Award criteria
Quality criterion - Name: Quality. The framework award criteria are specified in the procurement documents / Weighting: 100
Cost criterion - Name: Cost / Weighting: 0
Cost criterion - Name: Quality / Weighting: 100
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Culturally Sensitive Substance Use Support- Jewish Populations
Lot No
3
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
Lot 3 - Culturally Sensitive Substance Use Support- Jewish Populations
This notice is an intention to conclude a framework agreement using the competitive process
The framework will run for a maximum period of four years (2+1+1 years), to start on 1st April 2026, at a cost of up to £11,155,000.
The framework will be used by City and Hackney's Public Health Service.
This is a new framework agreement.
two.2.5) Award criteria
Cost criterion - Name: Cost / Weighting: 0
Cost criterion - Name: Quality. The framework award criteria are specified in the procurement documents / Weighting: 100
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Culturally Sensitive Substance Use Support- Gypsy Roma Traveller Populations
Lot No
4
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
Lot 4 - Culturally Sensitive Substance Use Support- Gypsy Roma Traveller Populations
This notice is an intention to conclude a framework agreement using the competitive process
The framework will run for a maximum period of four years (2+1+1 years), to start on 1st April 2026, at a cost of up to £11,155,000.
The framework will be used by City and Hackney's Public Health Service.
This is a new framework agreement.
two.2.5) Award criteria
Cost criterion - Name: Cost / Weighting: 0
Cost criterion - Name: Quality. The framework award criteria are specified in the procurement documents / Weighting: 100
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Culturally Sensitive Substance Use Support - Minoritised Ethnic Communities
Lot No
5
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
Lot 5 - Culturally Sensitive Substance Use Support - Minoritised Ethnic Communities
This notice is an intention to conclude a framework agreement using the competitive process
The framework will run for a maximum period of four years (2+1+1 years), to start on 1st April 2026, at a cost of up to £11,155,000.
The framework will be used by City and Hackney's Public Health Service.
This is a new framework agreement.
two.2.5) Award criteria
Cost criterion - Name: Cost / Weighting: 0
Cost criterion - Name: Quality. The framework award criteria are specified in the procurement documents / Weighting: 100
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Bespoke Intervention For Individuals Rejecting Core Substance Use Support
Lot No
6
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
Lot 6 - Bespoke Intervention For Individuals Rejecting Core Substance Use Support
This notice is an intention to conclude a framework agreement using the competitive process
The framework will run for a maximum period of four years (2+1+1 years), to start on 1st April 2026, at a cost of up to £11,155,000.
The framework will be used by City and Hackney's Public Health Service.
This is a new framework agreement.
two.2.5) Award criteria
Quality criterion - Name: Quality. The framework award criteria are specified in the procurement documents / Weighting: 100
Cost criterion - Name: Cost / Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Support For Individuals Experiencing Intersectional Discrimination Engaging In Drug Use- Including Sexualised Drug Use, Self Procured Hormone Injecting And Other Forms Of Drug Use Which Individuals Feel Is Not Effectively Supported By Core Substance Use Services
Lot No
7
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
Lot 7 - Support For Individuals Experiencing Intersectional Discrimination Engaging In Drug Use- Including Sexualised Drug Use, Self Procured Hormone Injecting And Other Forms Of Drug Use Which Individuals Feel Is Not Effectively Supported By Core Substance Use Services
This notice is an intention to conclude a framework agreement using the competitive process
The framework will run for a maximum period of four years (2+1+1 years), to start on 1st April 2026, at a cost of up to £11,155,000.
The framework will be used by City and Hackney's Public Health Service.
This is a new framework agreement.
two.2.5) Award criteria
Cost criterion - Name: Cost / Weighting: 0
Cost criterion - Name: Quality. The framework award criteria are specified in the procurement documents / Weighting: 100
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Mental Health And Substance Use Co-Occurring Support
Lot No
8
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
Lot 8 - Mental Health And Substance Use Co-Occurring Support
This notice is an intention to conclude a framework agreement using the competitive process
The framework will run for a maximum period of four years (2+1+1 years), to start on 1st April 2026, at a cost of up to £11,155,000.
The framework will be used by City and Hackney's Public Health Service.
This is a new framework agreement.
two.2.5) Award criteria
Cost criterion - Name: Cost / Weighting: 0
Cost criterion - Name: Quality. The framework award criteria are specified in the procurement documents / Weighting: 100
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Gender Informed Substance Use Support Services For Women
Lot No
9
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
Lot 9 - Gender Informed Substance Use Support Services For Women
This notice is an intention to conclude a framework agreement using the competitive process
The framework will run for a maximum period of four years (2+1+1 years), to start on 1st April 2026, at a cost of up to £11,155,000.
The framework will be used by City and Hackney's Public Health Service.
This is a new framework agreement.
two.2.5) Award criteria
Cost criterion - Name: Cost / Weighting: 0
Cost criterion - Name: Quality. The framework award criteria are specified in the procurement documents / Weighting: 100
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Physical Health Support For Individuals Engaged In Harmful And Dangerous Substance Use
Lot No
10
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
Lot 10 - Physical Health Support For Individuals Engaged In Harmful And Dangerous Substance Use
This notice is an intention to conclude a framework agreement using the competitive process
The framework will run for a maximum period of four years (2+1+1 years), to start on 1st April 2026, at a cost of up to £11,155,000.
The framework will be used by City and Hackney's Public Health Service.
This is a new framework agreement.
two.2.5) Award criteria
Cost criterion - Name: Cost / Weighting: 0
Cost criterion - Name: Quality. The framework award criteria are specified in the procurement documents / Weighting: 100
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Assessment, Engagement And Support For Individuals Engaged In Harmful Alcohol Use With Functional Barriers To Engagement
Lot No
11
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
Lot 11 - Assessment, Engagement And Support For Individuals Engaged In Harmful Alcohol Use With Functional Barriers To Engagement
This notice is an intention to conclude a framework agreement using the competitive process
The framework will run for a maximum period of four years (2+1+1 years), to start on 1st April 2026, at a cost of up to £11,155,000.
The framework will be used by City and Hackney's Public Health Service.
This is a new framework agreement.
two.2.5) Award criteria
Cost criterion - Name: Cost / Weighting: 0
Cost criterion - Name: Quality. The framework award criteria are specified in the procurement documents / Weighting: 100
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Hospital Support Service For Individuals Engaged In Harmful Substance Use- 24/7 Coverage Discharge And Inpatient, Clinical Guidance Etc
Lot No
12
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
Lot 12 - Hospital Support Service For Individuals Engaged In Harmful Substance Use- 24/7 Coverage Discharge And Inpatient, Clinical Guidance Etc
This notice is an intention to conclude a framework agreement using the competitive process
The framework will run for a maximum period of four years (2+1+1 years), to start on 1st April 2026, at a cost of up to £11,155,000.
The framework will be used by City and Hackney's Public Health Service.
This is a new framework agreement.
two.2.5) Award criteria
Cost criterion - Name: Quality. The framework award criteria are specified in the procurement documents / Weighting: 100
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Technology Based Approaches To Engagement, Assessment And Support Of Individuals Engaged In Harmful Substance Use
Lot No
13
two.2.2) Additional CPV code(s)
- 85100000 - Health services
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI41 - Hackney and Newham
two.2.4) Description of the procurement
Lot 13 - Technology Based Approaches To Engagement, Assessment And Support Of Individuals Engaged In Harmful Substance Use
This notice is an intention to conclude a framework agreement using the competitive process
The framework will run for a maximum period of four years (2+1+1 years), to start on 1st April 2026, at a cost of up to £11,155,000.
The framework will be used by City and Hackney's Public Health Service.
This is a new framework agreement.
two.2.5) Award criteria
Cost criterion - Name: Cost / Weighting: 0
Cost criterion - Name: Quality. The framework award criteria are specified in the procurement documents / Weighting: 100
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-053627
Section five. Award of contract
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 February 2026
five.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Support When it Matters
London
Country
United Kingdom
NUTS code
- UKI41 - Hackney and Newham
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,015,000
Section five. Award of contract
Lot No
2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 February 2026
five.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Turning Point Services Limited
London
Country
United Kingdom
NUTS code
- UKI41 - Hackney and Newham
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,015,000
Section five. Award of contract
Lot No
3
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section five. Award of contract
Lot No
4
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 February 2026
five.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Turning Point Services Limited
London
Country
United Kingdom
NUTS code
- UKI41 - Hackney and Newham
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,015,000
Section five. Award of contract
Lot No
5
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 February 2026
five.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
City and Hackney Mind
London
Country
United Kingdom
NUTS code
- UKI41 - Hackney and Newham
The contractor is an SME
No
five.2.3) Name and address of the contractor
Peace by Piece Inner Therapy
London
Country
United Kingdom
NUTS code
- UKI41 - Hackney and Newham
The contractor is an SME
No
five.2.3) Name and address of the contractor
Support When It Matters
London
Country
United Kingdom
NUTS code
- UKI41 - Hackney and Newham
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,015,000
Section five. Award of contract
Lot No
6
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 February 2026
five.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
The People's Recovery Project
London
Country
United Kingdom
NUTS code
- UKI41 - Hackney and Newham
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £615,000
Section five. Award of contract
Lot No
7
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 February 2026
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
The Love Tank CIC
London
Country
United Kingdom
NUTS code
- UKI41 - Hackney and Newham
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £320,000
Section five. Award of contract
Lot No
8
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 February 2026
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
East London NHS Foundation Trust
London
Country
United Kingdom
NUTS code
- UKI41 - Hackney and Newham
The contractor is an SME
No
five.2.3) Name and address of the contractor
Support When It Matters
London
Country
United Kingdom
NUTS code
- UKI41 - Hackney and Newham
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,275,000
Section five. Award of contract
Lot No
9
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 February 2026
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Peace by Piece Inner Therapy
London
Country
United Kingdom
NUTS code
- UKI41 - Hackney and Newham
The contractor is an SME
No
five.2.3) Name and address of the contractor
Support When It Matters
London
Country
United Kingdom
NUTS code
- UKI41 - Hackney and Newham
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,015,000
Section five. Award of contract
Lot No
10
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
5 February 2026
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
East London NHS Foundation Trust
London
Country
United Kingdom
NUTS code
- UKI41 - Hackney and Newham
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £485,000
Section five. Award of contract
Lot No
11
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section five. Award of contract
Lot No
12
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section five. Award of contract
Lot No
13
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
London Borough of Hackney
London
Country
United Kingdom