Contract

SMS Services for General Practices (NHS West Yorkshire Integrated Care Board)

  • NHS West Yorkshire Integrated Care Board

F03: Contract award notice

Notice identifier: 2026/S 000-010292

Procurement identifier (OCID): ocds-h6vhtk-0647aa

Published 5 February 2026, 10:04am



Section one: Contracting authority

one.1) Name and addresses

NHS West Yorkshire Integrated Care Board

White Rose House, West Parade

Wakefield

WF1 1LT

Contact

Walter

Email

wyicb-kirk.procurement@nhs.net

Country

United Kingdom

Region code

UKE4 - West Yorkshire

Internet address(es)

Main address

https://www.westyorkshire.icb.nhs.uk/

Buyer's address

https://www.westyorkshire.icb.nhs.uk/

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Health


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

SMS Services for General Practices (NHS West Yorkshire Integrated Care Board)

two.1.2) Main CPV code

  • 64212100 - Short Message Service (SMS) services

two.1.3) Type of contract

Services

two.1.4) Short description

The provision of SMS (text) messaging services for GP practices is a Core / Mandatory Requirement under the NHS England GPIT Operating Model and forms part of the CCG/Practice agreement.
These SMS services are critical for effective communication between practices and patients and will be deployed across all GP Practices within the WYICB footprint.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £2,103,408

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKE - Yorkshire and the Humber

two.2.4) Description of the procurement

The provision of SMS (text) messaging services for GP practices is a Core / Mandatory Requirement under the NHS England GPIT Operating Model and forms part of the CCG/Practice agreement.
These SMS services are critical for effective communication between practices and patients and will be deployed across all GP Practices within the WYICB footprint.
Procured via a Framework call off

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2.14) Additional information

Framework Used:
Crown Commercial Service Framework
Framework Reference: RM6116


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Award of a contract without prior publication of a call for competition in the cases listed below

  • The procurement falls outside the scope of application of the regulations

Explanation:

the difference or incompatibility would result in disproportionate technical
difficulties in operation or maintenance

four.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

5 February 2026

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY

1 Braham Street

London

E1 8EE

Email

ccsframeworks@bt.com

Telephone

+44 8003288077

Country

United Kingdom

NUTS code
  • UKI42 - Tower Hamlets
National registration number

04190816

Internet address

http://www.bt.com

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £2,103,408

Total value of the contract/lot: £2,103,408


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

NHS West Yorkshire Integrated Care Board

White Rose House, West Parade

Wakefield

WF1 1LT

Country

United Kingdom

Internet address

https://www.westyorkshire.icb.nhs.uk/

six.4.2) Body responsible for mediation procedures

Royal Courts of Justice

Strand

London

WC2A 2LL

Email

royalcourtsofjustice.jc@gov.uk

Country

United Kingdom

Internet address

https://www.gov.uk/