Section one: Contracting authority/entity
one.1) Name and addresses
East Durham College
Peterlee Campus,Willerby Grove
PETERLEE
SR82RN
Contact
Joanne Wilson
joanne.wilson@eastdurham.ac.uk
Telephone
+44 1915188238
Country
United Kingdom
NUTS code
UKC - North East (England)
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Telephone System
two.1.2) Main CPV code
- 64000000 - Postal and telecommunications services
two.1.3) Type of contract
Services
two.2) Description
two.2.2) Additional CPV code(s)
- 32429000 - Telephone network equipment
- 32500000 - Telecommunications equipment and supplies
- 50331000 - Repair and maintenance services of telecommunications lines
- 50332000 - Telecommunications-infrastructure maintenance services
- 51330000 - Installation services of radiotelephony apparatus
- 64214000 - Dedicated-business telephone network services
- 64215000 - IP telephone services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
two.2.4) Description of the procurement at the time of conclusion of the contract:
East Durham College is looking to secure one organisation to provide the installation, maintenance and support service of a telephone system (including call charges) for the period of 5 years with an option to extend for one year.
Project Deliverables:-
A managed VoIP telephony service with an agreed number of handsets.
Single provider for all services/equipment.
Migration of service from existing supplier (if required) including the management of any third parties required to deliver the service.
Full Installation and transition services.
Choice of devices, value for money solutions.
Support and maintenance of services.
The existing telephone contract is due for renewal, we currently have 2 Mitel telephone systems, one located at our main campus in Peterlee that is also used at our secondary Peterlee campus and one at our Houghall campus in Durham. We have around 420 lines split between 3 campuses. Each site is linked via a leased line which provides voice and data separate to this contract. We also have several satellite sites that are currently not connected in any way to the main campus.
The sites on which the telephone systems are hosted currently have ISDN for outside lines. Each site in turn is linked internally with a leased line of 100mb capacity and the other of 1gb capacity.
East Durham College requires a modern cloud based telephone system that workers can use both on and off site either by an app on a mobile device or via software phone.
East Durham College requires 450 handsets with the option of extending to 500 at a later date. We also require a block of 100 additional numbers from commencement of contract. In addition, several satellite sites require handsets/softphones with no more than 30 users. A call package is required for each user also.
Tenderers should be able to provide a dedicated point of contact or account manager who can deal with faults, queries, upgrades, support etc.
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
19 July 2021
End date
20 July 2026
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2021/S 000-009648
Section five. Award of contract/concession
Contract No
2021/S000-005323
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
4 May 2021
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Focus Group
Focus House
West Sussex
BN43 6PA
Country
United Kingdom
NUTS code
- UKJ - South East (England)
The contractor/concessionaire is an SME
No
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £79,428
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
East Durham College
Willerby Grove
Co Durham
SR8 2RN
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 64000000 - Postal and telecommunications services
seven.1.2) Additional CPV code(s)
- 32429000 - Telephone network equipment
- 32500000 - Telecommunications equipment and supplies
- 50331000 - Repair and maintenance services of telecommunications lines
- 50332000 - Telecommunications-infrastructure maintenance services
- 51330000 - Installation services of radiotelephony apparatus
- 64214000 - Dedicated-business telephone network services
- 64215000 - IP telephone services
seven.1.3) Place of performance
NUTS code
- UKC - North East (England)
seven.1.4) Description of the procurement:
East Durham College is looking to secure one organisation to provide the installation, maintenance and support service of a telephone system (including call charges) for the period of 5 years with an option to extend for one year.
Project Deliverables:-
A managed VoIP telephony service with an agreed number of handsets.
Single provider for all services/equipment.
Migration of service from existing supplier (if required) including the management of any third parties required to deliver the service.
Full Installation and transition services.
Choice of devices, value for money solutions.
Support and maintenance services.
The existing telephone contract is due for renewal we currently have 2 Mitel telephone systems, one located at our main campus in Peterlee that is also used at our secondary Peterlee campus and one at our Houghall campus in Durham. We have around 420 lines split between 3 campuses. Each site is linked via a leased line which provides voice and data separate to this contract. We also have several satellite sites that are currently not connected in any way to the main campus.
The sites on which the telephone systems are hosted currently have ISDN for outside lines. Each site in turn is linked internally with a leased line one of 100mb capacity and the other of 1gb capacity.
East Durham College requires a modern cloud based telephone system that workers can use both on and off site either by an app on a mobile device or via software phone.
The College requires 450 handsets with the option of extending to 500 at a later date. We also require a block of 100 additional numbers from commencement of contract. In addition, several satellite sites require handsets/softphones with no more than 30 users. A call package is required for each user also.
Tenderers should be able to provide a dedicated point of contract or account manager who can deal with faults, queries, upgrades, support etc.
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
19 July 2021
End date
20 July 2026
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£82,737.50
seven.1.7) Name and address of the contractor/concessionaire
Focus Group
Focus House
West Sussex
BN43 6PA
Country
United Kingdom
NUTS code
- UKJ - South East (England)
The contractor/concessionaire is an SME
No
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
Value of contract excl VAT changed due to error input in previous publication
seven.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
Contract value excl VAT was input due to human error - no other modifications have been applied
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £79,428
Total contract value after the modifications
Value excluding VAT: £82,737.50