Contract

WCC - Remote Monitoring and Management (RMM) Solution for Schools ICT

  • Warwickshire County Council

F03: Contract award notice

Notice identifier: 2025/S 000-010168

Procurement identifier (OCID): ocds-h6vhtk-04c980 (view related notices)

Published 19 March 2025, 2:17pm



Section one: Contracting authority

one.1) Name and addresses

Warwickshire County Council

Shire Hall

Warwick

CV344SA

Email

procurement@warwickshire.gov.uk

Country

United Kingdom

Region code

UKG13 - Warwickshire

Justification for not providing organisation identifier

Not on any register

Internet address(es)

Main address

www.warwickshire.gov.uk

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

WCC - Remote Monitoring and Management (RMM) Solution for Schools ICT

Reference number

WCC - 21303

two.1.2) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

two.1.3) Type of contract

Services

two.1.4) Short description

To provide a comprehensive Remote Monitoring and Management (RMM) solution for IT professionals. This solution aims to remotely secure, monitor, and manage endpoint devices efficiently. The software must comply with industry standards for remote IT management and network management.

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKG - West Midlands (England)

two.2.4) Description of the procurement

To provide a comprehensive Remote Monitoring and Management (RMM) solution for IT professionals. This solution aims to remotely secure, monitor, and manage endpoint devices efficiently. The software must comply with industry standards for remote IT management and network management.

two.2.5) Award criteria

Quality criterion - Name: Patch Management / Weighting: 5

Quality criterion - Name: Multi tenant management / Weighting: 5

Quality criterion - Name: Reporting / Weighting: 5

Quality criterion - Name: Routine Tasks / Weighting: 5

Quality criterion - Name: Social Value / Weighting: 10

Quality criterion - Name: Presentation / Weighting: 20

Cost criterion - Name: Price / Weighting: 50

two.2.11) Information about options

Options: Yes

Description of options

The contract has an 'initial' term of four years with the option to extend by up to an maximum 48Months additional months (8 years being the maximum term) or up to a maximum spend of £550,000.00 which ever (as described above comes first).


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2024/S 000-040939


Section five. Award of contract

A contract/lot is awarded: No

five.1) Information on non-award

The contract/lot is not awarded

No tenders or requests to participate were received or all were rejected


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Royal Court of Justice

The Strand

London

Country

United Kingdom