Scope
Reference
CS6027 Family Support Service
Description
Tower Hamlets has a significant proportion of children with Autism Spectrum Condition (ASC) and learning difficulties; in 2023, the percentage of pupils with an EHCP in Tower Hamlets schools was the fifth highest in England. When a child or young person (CYP) is first diagnosed with ASC, it can be a confusing and overwhelming time for parents/carers. They may not fully understand what the diagnosis means or how best to support their child, or what services are available and how to access them. It is therefore vital that the local authority is able to provide regular and ongoing support to these families, to help meet the needs of their ASC children.
The Family Support Service will deliver advice and guidance to the parents and carers of children and young people (CYP) with ASC living in the borough. The service will seek to work in partnership with the Autism Spectrum Disorder Assessment Service (ASDAS) and the Child and Adolescent Mental Health Service (CAMHs) to ensure that families receive appropriate support at the right time, preferably soon after diagnosis, whilst remaining flexible to meet family's needs at different stages in their journey.
Contract 1
Supplier
Contract value
- £257,249.17 excluding VAT
- £308,699 including VAT
Above the relevant threshold
Award decision date
4 February 2026
Date assessment summaries were sent to tenderers
4 February 2026
Standstill period
- End: 13 February 2026
- 8 working days
Earliest date the contract will be signed
20 February 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2028
- Possible extension to 31 March 2030
- 4 years
Description of possible extension:
The Contract Period is initially for a period of 24 months, although the Authority reserves the right to extend the Contract for a further period of 24 months, making a total possible
Contract Period of 48 months
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKI - London
Information about tenders
- 8 tenders received
- 5 tenders assessed in the final stage:
- 4 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 4 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
NATIONAL AUTISTIC SOCIETY(THE)
- Companies House: 01205298
2nd Floor, Weston House
42 Curtain Road London
EC2A 3NH
United Kingdom
Email: tendering@nas.org.uk
Website: http://www.autism.org.uk
Region: UKI41 - Hackney and Newham
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
London Borough of Tower Hamlets
- Public Procurement Organisation Number: PQBL-2673-MVYG
New Town Hall, 160 Whitechapel Road London
London
E1 1BJ
United Kingdom
Region: UKI42 - Tower Hamlets
Organisation type: Public authority - sub-central government