Section one: Contracting authority/entity
one.1) Name and addresses
SERIOUS FRAUD OFFICE
2-4 Cockspur Street
LONDON
SW1Y5BS
Contact
Daniel Fagan
Telephone
+44 2072397495
Country
United Kingdom
Region code
UKI32 - Westminster
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Serious Fraud Office - Case Management System Tender
Reference number
SFO-CMS-P24
two.1.2) Main CPV code
- 48311100 - Document management system
two.1.3) Type of contract
Supplies
two.1.4) Short description
The Serious Fraud Office (SFO) is seeking to procure a Case Management System (CMS).
The SFO aims to acquire proven, 'off-the-shelf', cloud-based software, that is configurable and has sufficient flexibility to be adapted to suit our specialist needs.
Flexibility and adaptability will be crucial factors in deciding any winning bid. These qualities will permit SFO to maintain resilience against inevitable change, as the successful bid must represent a long-term solution that will continue to provide benefits and add value over time.
In order to ensure adequate conformance to our unique operational requirements, the SFO is looking to contract with a specialist provider active in the criminal justice marketplace, with experience of implementing similar products for public sector bodies.
The winning bidder will be responsible for the technical configuration and implementation of their solution, and must have the capacity and ability to deliver results on time and to budget.
As a result of the sensitivity of the cases we tackle, the SFO requires that any winning solution must be either deployed on a UK located cloud service, or compatible with an existing UK located cloud service. We cannot consider bids where this prerequisite is not met.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2025/S 000-009874
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
V.2.1
Instead of
Date
12 March 2025
Read
Date
10 March 2025