Section one: Contracting authority
one.1) Name and addresses
SERIOUS FRAUD OFFICE
2-4 Cockspur Street
LONDON
SW1Y5BS
Contact
Daniel Fagan
Telephone
+44 2072397495
Country
United Kingdom
Region code
UKI32 - Westminster
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Law Enforcement - Investigation and Prosecution
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Serious Fraud Office - Case Management System Tender
Reference number
SFO-CMS-P24
two.1.2) Main CPV code
- 48311100 - Document management system
two.1.3) Type of contract
Supplies
two.1.4) Short description
The Serious Fraud Office (SFO) is seeking to procure a Case Management System (CMS).
The SFO aims to acquire proven, 'off-the-shelf', cloud-based software, that is configurable and has sufficient flexibility to be adapted to suit our specialist needs.
Flexibility and adaptability will be crucial factors in deciding any winning bid. These qualities will permit SFO to maintain resilience against inevitable change, as the successful bid must represent a long-term solution that will continue to provide benefits and add value over time.
In order to ensure adequate conformance to our unique operational requirements, the SFO is looking to contract with a specialist provider active in the criminal justice marketplace, with experience of implementing similar products for public sector bodies.
The winning bidder will be responsible for the technical configuration and implementation of their solution, and must have the capacity and ability to deliver results on time and to budget.
As a result of the sensitivity of the cases we tackle, the SFO requires that any winning solution must be either deployed on a UK located cloud service, or compatible with an existing UK located cloud service. We cannot consider bids where this prerequisite is not met.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £8,000,000
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The SFO intends to acquire and implement a Case Management System via this procurement.
The solution in question must be cloud-based, 'off the shelf', and of sufficient flexibility to be configurable to meet our specialist needs as an agency that both investigates and prosecutes complex economic and financial crime.
The procurement will acquire a long-term solution to meet this requirement, and the winning solution must therefore be iterative by design and nature, to future-proof the system and ensure it continues to add value and benefit to the business over the course of the contract's term.
two.2.5) Award criteria
Cost criterion - Name: Quality / Weighting: 70%
Cost criterion - Name: Price / Weighting: 30%
two.2.11) Information about options
Options: Yes
Description of options
The contract will have a 5 year extension clause on an annual renewal basis, i.e. 10 +1, +1, +1, +1, +1.
two.2.14) Additional information
Price is not the only award criterion and all criteria are stated only in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-033922
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
12 March 2025
five.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Clue Computing Company Limited
Clue House, Petherton Road, Hengrove
Bristol
BS14 9BZ
Country
United Kingdom
NUTS code
- UKK11 - Bristol, City of
Companies House
01715616
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £4,548,750
Total value of the contract/lot: £4,548,750
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court - London
London
Country
United Kingdom