Section one: Contracting authority
one.1) Name and addresses
Department for International Trade
London
SW1A 2BL
MajorWorldEventsCommercial@businessandtrade.gov.uk
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://www.gov.uk/government/organisations/department-for-business-and-trade
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://uktrade.app.jaggaer.com/web/login.html.
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://uktrade.app.jaggaer.com/web/login.html.
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Expo 2025 Osaka - Full Operational Services (FOS)
two.1.2) Main CPV code
- 79900000 - Miscellaneous business and business-related services
two.1.3) Type of contract
Services
two.1.4) Short description
The United Kingdom (UK) is participating in World Expo 2025, which runs from 13 April 2025 - 13 October 2025 and will take place in Osaka, Kansai, Japan. His Majestys Government (HMG) will deliver a self-built UK Pavilion (UKP) at Expo 2025 Osaka.
This requirement for the provision of Full Operational Services (FOS) to support the delivery of the UK Pavilion (UKP) at Expo 2025 Osaka.
HMG wishes to appoint a supplier to bring together a range of different services necessary for successful operation of UKP, including event management, retail, restaurant and bar provision and all the associated specialist and general supporting staffing and services. FOS will be fundamental in achieving a world class visitor experience.
The following services make up the overall 'Full Operational Services' required for the UK Pavilion:
1. Events Management. - A full end to end events management service (including catering) for the variety of events which will take place at UKP.
2. Retail Services. A retail offering located in the gift shop which enhances the visitor experience and complements the theme of the UKP.
3. Restaurant and Bar Services. The UKP will have a food and beverage offering, through the provision of a welcoming restaurant and bar that will enhance the visitor experience and be complementary to the overall theme of the Pavilion.
4. General staffing and Supporting Services. A variety of front of house and back of house staffing roles are required to ensure the smooth running and operation of the UKP, including bilingual English and Japanese staff.
two.1.5) Estimated total value
Value excluding VAT: £9,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 55300000 - Restaurant and food-serving services
- 55400000 - Beverage-serving services
- 55900000 - Retail trade services
- 79620000 - Supply services of personnel including temporary staff
- 79952000 - Event services
two.2.3) Place of performance
NUTS codes
- JP - Japan
- UK - United Kingdom
Main site or place of performance
Japan
two.2.4) Description of the procurement
The United Kingdom (UK) is participating in World Expo 2025, which runs from 13 April 2025 - 13 October 2025 and will take place in Osaka, Kansai, Japan. His Majestys Government (HMG) will deliver a self-built UK Pavilion (UKP) at Expo 2025 Osaka.
This requirement for the provision of Full Operational Services (FOS) to support the delivery of the UK Pavilion (UKP) at Expo 2025 Osaka.
HMG wishes to appoint a supplier to bring together a range of different services necessary for successful operation of UKP, including event management, retail, restaurant and bar provision and all the associated specialist and general supporting staffing and services. FOS will be fundamental in achieving a world class visitor experience.
The following services make up the overall 'Full Operational Services' required for the UK Pavilion:
1. Events Management. - A full end to end events management service (including catering) for the variety of events which will take place at UKP.
2. Retail Services. A retail offering located in the gift shop which enhances the visitor experience and complements the theme of the UKP.
3. Restaurant and Bar Services. The UKP will have a food and beverage offering, through the provision of a welcoming restaurant and bar that will enhance the visitor experience and be complementary to the overall theme of the Pavilion.
4. General staffing and Supporting Services. A variety of front of house and back of house staffing roles are required to ensure the smooth running and operation of the UKP, including bilingual English and Japanese staff.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £9,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
24 June 2024
End date
31 March 2026
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
The budget for the Contract is a range between £7,000,000 and £9,000,000 (Seven Million Pounds to Nine Million Pounds) excluding VAT.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
30 April 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
30 April 2024
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
Once you have access Jaggaer you can locate this ITT under reference number: itt_601
For full details of the Procurement, interested parties must access the full suite of procurement documentation via the e-tendering portal Jaggaer (using the link stated in this notice).
six.4) Procedures for review
six.4.1) Review body
Department for Business and Trade
Old Admiralty Building
London
SW1A 2BL
MajorWorldEventsCommercial@businessandtrade.gov.uk
Country
United Kingdom