Section one: Contracting authority/entity
one.1) Name and addresses
NORTHUMBRIAN WATER GROUP LIMITED
Northumbria House,Abbey Road, Pity Me
DURHAM
DH15FJ
Contact
Lily Craw
Telephone
+44 7596316769
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Debt Collection Agency Framework
Reference number
NW2370
two.1.2) Main CPV code
- 75242110 - Bailiff services
two.1.3) Type of contract
Services
two.1.4) Short description
Our intent is to outsource annually, from 2022, on a commission basis, circa £30 million of unrecovered closed account water debt where a collect or trace and collect solution is required. In addition to this we intend to outsource circa £12 million of Post-Litigated (with County Court Judgement) water debt. Similar projections are foreseen for the duration of the agreement. We are offering a 3 year contact with the ability to review regularly and a possibility of extension. The processor(s) must be authorised by the Financial Conduct Authority (FCA).
Section six. Complementary information
six.6) Original notice reference
Notice number: 2021/S 000-009139
Section seven. Changes
seven.1) Information to be changed or added
seven.1.2) Text to be corrected in the original notice
Section number
II.1.2
Instead of
Main CPV code
- 75242110 - Bailiff services
Read
Main CPV code
- 79940000 - Collection agency services
seven.2) Other additional information
Please note that this is for 'Collection' services, not Bailiff services