Scope
Description
Support and maintenance for 12 months to the current case management system used by Children's Social Care at Bracknell Forest Council, Mosaic. The software is hosted in our BFC Azure environment, and the Council controls the core licences. The support and maintenance agreement means support is available if there is a fundamental issue with the product's core configuration and allows the Council to access upgrades.
This case management system is critical to the operation of a core Council service and our ability to support the needs of children and young people, and ongoing support and maintenance is necessary for the continued operation of the system.
Contract 1. Mosaic Support & Maintenance Agreement
Supplier
Contract value
- £96,000 including VAT
Below the relevant threshold
Earliest date the contract will be signed
26 March 2025
Contract dates (estimated)
- 1 April 2025 to 31 March 2026
- 1 year
Main procurement category
Services
CPV classifications
- 72261000 - Software support services
Contract locations
- UKJ11 - Berkshire
Procedure
Procedure type
Below threshold - without competition
Supplier
ACCESS UK LTD
- Companies House: 02343760
- Public Procurement Organisation Number: PBNW-7697-HCPQ
Armstrong Building Oakwood Drive
Loughborough
LE11 3QF
United Kingdom
Email: servelec.lg.bids@theaccessgroup.com
Website: http://www.theaccessgroup.com
Region: UKF22 - Leicestershire CC and Rutland
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. Mosaic Support & Maintenance Agreement
Contracting authority
Bracknell Forest Borough Council
- Public Procurement Organisation Number: PJMT-6544-CVZD
Time Square, Market Street
Bracknell
RG12 1JD
United Kingdom
Region: UKJ11 - Berkshire
Organisation type: Public authority - sub-central government