Awarded contract

Cleaning Services

  • Torbay Council

F03: Contract award notice

Notice reference: 2024/S 000-009769

Published 26 March 2024, 11:09am



Section one: Contracting authority

one.1) Name and addresses

Torbay Council

Town Hall, Castle Circus

Torquay

TQ1 3DR

Contact

Mrs Rebecca Sanders

Email

rebecca.sanders@torbay.gov.uk

Telephone

+44 1803208627

Country

United Kingdom

NUTS code

UKK42 - Torbay

Internet address(es)

Main address

http://www.torbay.gov.uk/

Buyer's address

http://www.torbay.gov.uk/

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Cleaning Services

Reference number

DN690934

two.1.2) Main CPV code

  • 90900000 - Cleaning and sanitation services

two.1.3) Type of contract

Services

two.1.4) Short description

For the provision of Cleaning Services at specific sites for Torbay Council Corporate Buildings, Temporary Accommodation and Hostel. The Council may require the provision of additional extra hours throughout the duration of the contract. The contract may also be varied to include or exclude other locations within the contract period.

two.1.6) Information about lots

This contract is divided into lots: Yes

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £847,049.79

two.2) Description

two.2.1) Title

Lot 1 - Torbay Council Corporate Buildings

Lot No

1

two.2.2) Additional CPV code(s)

  • 39000000 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
  • 90900000 - Cleaning and sanitation services

two.2.3) Place of performance

NUTS codes
  • UKK42 - Torbay

two.2.4) Description of the procurement

This is for the provision of Cleaning Services at specific sites for Torbay Council Corporate Buildings.

Torbay Council and its services operate from various corporate buildings based across Torquay, Paignton and Brixham. Properties and sites included in the service range from public buildings, historic buildings, a nursery, and a café, with Council staff, customers, and the public utilising these buildings.

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 40

Quality criterion - Name: Social Value / Weighting: 10

Price - Weighting: 50

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2) Description

two.2.1) Title

Lot 2 - Temporary Accommodation / Hostel

Lot No

2

two.2.2) Additional CPV code(s)

  • 90900000 - Cleaning and sanitation services

two.2.3) Place of performance

NUTS codes
  • UKK42 - Torbay

two.2.4) Description of the procurement

Torbay Council currently has 43 temporary accommodation properties, which are located in Torquay, Paignton and Brixham. There are 38 self-contained properties and 2 HMO’s (House in Multiple Occupancy). The Temporary accommodation properties will require void cleaning (flipping), before a new tenant(s) move in. This is a specialist cleaning service that is required for the vacated properties. The HMO properties require regular cleaning of the communal areas and void cleaning of the bedrooms once a tenant has moved out.

No site plans are available for the Temporary Accommodation.

The Hostel is located in Torquay and compromises of 29 bedrooms (of which, 26 of those bedrooms have en-suite shower rooms) and communal areas. The communal areas required to be cleaned twice weekly and void cleans will be required once a bedroom has become vacant.

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 45

Quality criterion - Name: Social Value / Weighting: 10

Price - Weighting: 45

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2023/S 000-028354


Section five. Award of contract

Contract No

TJOT3923

Lot No

1

Title

Lot 1 - Torbay Council Corporate Buildings

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

11 January 2024

five.2.2) Information about tenders

Number of tenders received: 8

Number of tenders received by electronic means: 8

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Crystal Facilities Management

Lyra Court, Portal Way

North Acton, London

W3 6BJ

Country

United Kingdom

NUTS code
  • UKI - London
The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £847,049.79


Section five. Award of contract

Contract No

TJOT3923

Lot No

2

Title

Lot 2 - Temporary Accommodation / Hostel

A contract/lot is awarded: No

five.1) Information on non-award

The contract/lot is not awarded

No tenders or requests to participate were received or all were rejected


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Royal Courts of Justice

7 Rolls Building, Fetter Lane

London

EC4A 1NL

Email

tcc.issue@justice.gov.uk

Telephone

+44 2079477156

Country

United Kingdom