Scope
Description
The procurement is for Management Services relating to the Council's Shoreditch Parkside residential development. The initial procurement will be for a period of 2 years from practical completion and will include any mobilisation prior to completion of the residential buildings.
Shoreditch Parkside is a mixed-use scheme located next to Shoreditch Park in the Hoxton area of Shoreditch in the London Borough of Hackney. The scheme is part of a mixed use development, where Hackney Council is the developer, and pertains to the management of the two 20 and 25 storey towers which will accomodate 290 private and 30 shared ownership occupiers. There is one commercial unit at the ground floor of one of the blocks, which will be retained by the Council. Recovery of Service Charge will be direct with private owners, and through Hackney leaseholder services for the shared ownership homes.
The management of the 51 social rent homes which are also being delivered (as two separate blocks) in this masterplan are not included in this tender, and will be managed by Hackney Council as RSL.
An overview of the scope of services required from the opreating partner is listed below:
•Facilities Management
•Employment of Staff
•Statutory Compliance
•Insurance Management
•Tenancy Management Services
•Technology and Systems Management
•Data and Information Management
•Asset Management
•Pre-Start and Mobilisation Services
•Financial Management
The blocks are due to be completed in Spring/Summer 2026, and this procurement will be for the initial contract for the management of these blocks. These services are being procured by Hackney Council, and will be subsequently novated to the Management Company once set up. This management company is anticipated to be set up as a company limited by guarantee, under Council ownership (and subject to Cabinet approvals).
Contract dates (estimated)
- 1 November 2025 to 31 July 2028
- Possible extension to 31 July 2029
- 3 years, 9 months
Description of possible extension:
The initial period is to cover the two year period following completion of the final building. This could be extended by up to one year, subject to agreemeent with the Management Company, and any required statutory consultation with leaseholders.
Main procurement category
Services
CPV classifications
- 70330000 - Property management services of real estate on a fee or contract basis
- 79342320 - Customer-care services
- 79993000 - Building and facilities management services
Contract locations
- UKI41 - Hackney and Newham
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
1 May 2025
Submission type
Requests to participate
Deadline for requests to participate
15 May 2025, 12:00pm
Submission address and any special instructions
Tenders will require to be submitted via the Council's nominated e-tendering portal (anticipated to be ProContract). Suppliers are advised to register if they are not already signed up to this portal. Registration is free.
https://procontract.due-north.com/SupplierRegistration/Register
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
1 September 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 60% |
| Price | Price | 40% |
Procedure
Procedure type
Competitive flexible procedure
Reduced tendering period
Yes
Qualifying planned procurement notice - minimum 10 days
Contracting authority
London Borough of Hackney
- Public Procurement Organisation Number: PRZC-5592-DDDV
Hackney Service Centre
London
E8 1DY
United Kingdom
Contact name: Leila Gillespie
Region: UKI41 - Hackney and Newham
Organisation type: Public authority - sub-central government