- The Police and Crime Commissioner for Bedfordshire
- The Police and Crime Commissioner for Hertfordshire
- The Police and Crime Commissioner for Cambridgeshire
- The Police and Crime Commissioner for Norfolk
- The Police and Crime Commissioner for Suffolk
- The Police, Fire and Crime Commissioner for Essex
- The Police and Crime Commissioner for Kent
Unawarded contract
This contract will not be signed.
Lots
- Lot a2USi000000T3NVMA0. Lot 1 - User Journey
- Lot a2USi000000T3P7MAK. Lot 2 - Citizen Portal
- Lot a2USi000000T3QjMAK. Lot 3 - Customer Relationship Management
Date of decision not to sign contract
2 February 2026
Reason for not signing contract
This decision has been prompted by recent budget reductions, which have required Forces across the region to reprioritise their funded programmes.
This material change in scope means that the original procurement specification is no longer valid. In line with responsible commercial governance, we have therefore taken the difficult decision to halt the current procurement activity.
Contracting authorities
The Police and Crime Commissioner for Bedfordshire
- Public Procurement Organisation Number: PMYD-4367-RCGW
Bedfordshire Police HQ Bridgebury House, Woburn Road,
Kempston
MK43 9AX
United Kingdom
Contact name: Esther Beaumont
Email: esther.beaumont@essex.police.uk
Website: https://7force.force.com
Region: UKH24 - Bedford
Organisation type: Public authority - sub-central government
The Police and Crime Commissioner for Hertfordshire
- Public Procurement Organisation Number: PPMD-2748-DXXY
Harpenden Police Station, 13 Vaughan Road
Harpenden
AL5 4GZ
United Kingdom
Contact name: Esther Beaumont
Email: esther.beaumont@essex.police.uk
Website: https://7force.force.com
Region: UKH23 - Hertfordshire
Organisation type: Public authority - sub-central government
The Police and Crime Commissioner for Cambridgeshire
- Public Procurement Organisation Number: PYNN-7542-TPNQ
PO Box 688
Huntingdon
PE29 9LA
United Kingdom
Contact name: Esther Beaumont
Email: esther.beaumont@essex.police.uk
Website: https://7force.force.com
Region: UKH12 - Cambridgeshire CC
Organisation type: Public authority - sub-central government
The Police and Crime Commissioner for Norfolk
- Public Procurement Organisation Number: PGQM-8624-MNJX
Jubilee House, Falconers Chase
Wymondham
NR18 0WW
United Kingdom
Contact name: Esther Beaumont
Email: esther.beaumont@essex.police.uk
Website: https://7force.force.com
Region: UKH17 - Breckland and South Norfolk
Organisation type: Public authority - sub-central government
The Police and Crime Commissioner for Suffolk
- Public Procurement Organisation Number: PDLT-3241-XVCD
Police Headquarters, Portal Avenue, Martlesham Heath
Ipswich
IP5 3QS
United Kingdom
Contact name: Esther Beaumont
Email: esther.beaumont@essex.police.uk
Website: https://7force.force.com
Region: UKH14 - Suffolk
Organisation type: Public authority - sub-central government
The Police, Fire and Crime Commissioner for Essex
- Public Procurement Organisation Number: PPBL-4276-QHPM
Kelvedon Park, London Road, Rivenhall
Witham
CM8 3HB
United Kingdom
Contact name: Esther Beaumont
Email: esther.beaumont@essex.police.uk
Website: https://7force.force.com
Region: UKH34 - Essex Haven Gateway
Organisation type: Public authority - sub-central government
The Police and Crime Commissioner for Kent
- Public Procurement Organisation Number: PLZD-7548-CLJY
Kent Police HQ, Sutton Road
Maidstone
ME15 9BZ
United Kingdom
Contact name: Esther Beaumont
Email: esther.beaumont@essex.police.uk
Website: https://7force.force.com
Region: UKJ45 - Mid Kent
Organisation type: Public authority - sub-central government