Section one: Contracting authority
one.1) Name and addresses
The Royal Borough of Kingston upon Thames
Guildhall 2
Kingston upon Thames
KT1 1EU
Contact
Mr Ankur Patel
Telephone
+44 2085476109
Country
United Kingdom
Region code
UKI63 - Merton, Kingston upon Thames and Sutton
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Technology Enabled Care (TEC)
Reference number
DN659421
two.1.2) Main CPV code
- 98000000 - Other community, social and personal services
two.1.3) Type of contract
Services
two.1.4) Short description
The Authority is seeking to appoint a Technology Enabled Care (TEC) Delivery Partner to manage the delivery of Technology Enabled Care to residents to maximise their independence and transform our operating culture.
The Royal Borough of Kingston (RBK) has an ambitious vision for the borough ‘To ensure residents will be able to maximise their independence and build resilience to live their best lives through access to a range of technology and digital aids’.
Our aim is to utilise personalised technology as a core part of care and support to achieve enablement, empowerment and independence for local residents, delivering great quality care and making the most of our resources to reduce digital exclusion and health inequalities.
two.1.5) Estimated total value
Value excluding VAT: £3,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 33000000 - Medical equipments, pharmaceuticals and personal care products
- 72000000 - IT services: consulting, software development, Internet and support
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI63 - Merton, Kingston upon Thames and Sutton
two.2.4) Description of the procurement
The Authority is seeking to appoint a Technology Enabled Care (TEC) Delivery Partner to manage the delivery of Technology Enabled Care to residents to maximise their independence and transform our operating culture.
The procurement will follow an Open Procedure under the Public Contracts Regulations
2015 (PCR) to source a provider for the provision of Technology Enabled Care (TEC).
The overall aim of the commissioning activity is to seek to secure a TEC Delivery Partner to help RBK develop its core capabilities and to build an Operating Model which will deliver innovative solutions, keeps pace with the emerging technologies and evolves to meet the changing needs of the Council and the local community.
Core capabilities include:
Client and Service Management - oversight and strategic management to ensure that the TEC service can fulfil the Council’s priorities and objectives related to the delivery.
Service element 1 : Innovation - supporting the Council to rapidly achieve specific outcomes and benefits and continuous development and improvement through innovation scanning.
Service element 2 : Culture Change - ensuring full understanding of the impact of solutions, designing the change management plan, delivering the right training, ensuring clear communications and being ever mindful of residents’ needs.
Service element 3 : Service Support and Continuous Improvement – being guided by market insights, procuring the right solution, ensuring adherence to technology standards, interoperability with existing systems and unique user needs. Installation and maintenance of the solution, ongoing monitoring and tracking benefits over time.
The contract term will be for a period of Five years (60 months) with an option to extend for a further period of One year (12 months). The anticipated contract commencement date will be 1st October 2023
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 80
Price - Weighting: 20
two.2.6) Estimated value
Value excluding VAT: £3,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 October 2023
End date
30 September 2028
This contract is subject to renewal
Yes
Description of renewals
There is an option to extend for a further period of One year (12 months) beyond 30/09/2028
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
5 May 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
5 May 2023
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
The Royal Borough of Kingston upon Thames
Kingston
Country
United Kingdom