Section one: Contracting authority
one.1) Name and addresses
Tower Hamlets
Mulberry Place
London
E14 2BG
Contact
Ms Julia Estruga
procurement@towerhamlets.gov.uk
Telephone
+44 2073640785
Country
United Kingdom
NUTS code
UKI42 - Tower Hamlets
Internet address(es)
Main address
http://www.towerhamlets.gov.uk
Buyer's address
http://www.towerhamlets.gov.uk
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HAC5621 Integrated Information, Advice and General Advocacy Services (IAA)
Reference number
DN441999
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
The service will support the council to manage demand on its adult social care front door and health services by providing free, independent, quality-assured information, advice and advocacy across health, social care and social welfare in order to resolve issues and prevent or delay needs/problems escalating, and support residents to live independent, healthy and fulfilling lives.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £3,632,000
two.2) Description
two.2.2) Additional CPV code(s)
- 85323000 - Community health services
- 98133100 - Civic betterment and community facility support services
two.2.3) Place of performance
NUTS codes
- UKI42 - Tower Hamlets
two.2.4) Description of the procurement
The service will support the council to manage demand on its adult social care front door and health services by providing free, independent, quality-assured information, advice and advocacy across health, social care and social welfare in order to resolve issues and prevent or delay needs/problems escalating, and support residents to live independent, healthy and fulfilling lives.
two.2.5) Award criteria
Cost criterion - Name: Block contract / Weighting: 20
Cost criterion - Name: Quality - various elements / Weighting: 90
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 036-086342
Section five. Award of contract
Contract No
HAC5621 Integrated Information, Advice and General Advocacy Services (IAA)
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
28 April 2021
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Age UK East London
82 Russia Lane
London
E2 9LU
Country
United Kingdom
NUTS code
- UKI42 - Tower Hamlets
National registration number
7687015
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £3,632,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
London Borough of Tower Hamlets
Mulberry Place
London
E14 2BG
Country
United Kingdom