Section one: Contracting authority
one.1) Name and addresses
Foreign Commonwealth and Development Office
King Charles Street
London
SW1A 2AH
Telephone
+91 1124192644
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
https://fcdo.bravosolution.co.uk/web/login.html
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Group Medical Insurance for Locally Engaged Staff (and their dependents) of British High Commission in India
two.1.2) Main CPV code
- 66512220 - Medical insurance services
two.1.3) Type of contract
Services
two.1.4) Short description
Group Medical Insurance for Locally Engaged Staff (and their dependents) of British High Commission in India
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: 46,427,620 INR
two.2) Description
two.2.3) Place of performance
NUTS codes
- IN - India
Main site or place of performance
India
two.2.4) Description of the procurement
Group Medical Insurance for Locally Engaged Staff (and their dependents) of British High Commission in India
two.2.5) Award criteria
Quality criterion - Name: Provide at least 3 organisations with whom you have similar contracts. Broker and all insurance companies bidding through the broker, should provide the details. / Weighting: 8
Quality criterion - Name: Insurance company to provide main features of their policy which should cover both OPD & IPD, inclusions, exclusions and co-payment etc. / Weighting: 10
Quality criterion - Name: Insurance company should complete Annexure-1 confirming where your agency will be meeting the minimum requirement or there will be qualifications. / Weighting: 10
Quality criterion - Name: Provide the number of affiliated hospitals and clinics, atleast 5000 across the country / Weighting: 7
Quality criterion - Name: Describe the process the staff will be required to follow in obtaining medical treatment and getting their claim settlement in both panel and non-panel hospitals. Escalation matrix followed. / Weighting: 10
Quality criterion - Name: Please confirm that you will abide by the sample Service Level Agreement or you will provide a better Service Level Agreement / Weighting: 10
Quality criterion - Name: Please confirm that you can meet contract implementation by 1 April 2021 and provide a project mobilisation plan showing how you will meet this deadline. / Weighting: 5
Price - Weighting: 40
two.2.11) Information about options
Options: Yes
Description of options
OPTION 1: Medical Insurance (OPD & IPD with existing cover) and Accidental Insurance Cover for 687 Staff and their Families
OPTION 2: Medical (OPD & IPD with enhanced cover) and Accidental Insurance Cover for 687 Staff and their Families
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 240-594956
Section five. Award of contract
Contract No
CPG-4849-2020
Title
Group Medical Insurance for Locally Engaged Staff (and their dependents) of British High Commission in India
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 March 2021
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Prudent Insurance Brokers Pvt Ltd
Plot No - 462, Udyog Vihar , Phase –V, Gurugram, Haryana, India 122016
Haryana
122016
dewanand.singh@prudentbrokers.com
Country
India
NUTS code
- IN - India
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 46,427,620 INR
Total value of the contract/lot: 46,427,620 INR
Section six. Complementary information
six.3) Additional information
Group Medical Insurance for Locally Engaged Staff (and their dependents) of British High Commission in India
six.4) Procedures for review
six.4.1) Review body
Foreign Commonwealth & Development Office
Kings Charles Street
London
SW1A 2AH
Country
United Kingdom