Section one: Contracting authority
one.1) Name and addresses
PCC for North Wales Police & North Wales Police
Force Headquarters, Glan-y -don, Abergele Road,
Colwyn Bay, North Wales
LL29 8AW
Contact
Barry Morris
barry.morris@northwales.police.uk
Telephone
+44 1492084247
Country
United Kingdom
Region code
UKL - Wales
National registration number
n/a
Internet address(es)
Main address
http://www.north-wales.police.uk
Buyer's address
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/33183
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101916&B=BLUELIGHT
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101916&B=BLUELIGHT
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
MANAGED VEHICLE RECOVERY SERVICE
two.1.2) Main CPV code
- 50118400 - Breakdown and recovery services for motor vehicles
two.1.3) Type of contract
Services
two.1.4) Short description
North Wales Police, Cumbria Constabulary, Lancashire Constabulary and Lincolnshire Police require a 24-hour single call out service for vehicle recovery on each and every day of the year. NWP are looking for a managed service provider to deliver the service, and will need to undertake all the call handling ensuring that they are suitably equipped and staffed by personnel preferably dedicated to the operation of the Contract.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 50118400 - Breakdown and recovery services for motor vehicles
two.2.3) Place of performance
NUTS codes
- UKL - Wales
- UKF3 - Lincolnshire
- UKD4 - Lancashire
- UKD1 - Cumbria
- UK - United Kingdom
two.2.4) Description of the procurement
North Wales Police, Cumbria Constabulary, Lancashire Constabulary and Lincolnshire Police require a 24-hour single call out service for vehicle recovery on each and every day of the year. NWP are looking for a managed service provider to deliver the service, and will need to undertake all the call handling ensuring that they are suitably equipped and staffed by personnel preferably dedicated to the operation of the Contract.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 October 2026
End date
30 September 2028
This contract is subject to renewal
Yes
Description of renewals
3 x 12 months extensions available.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
27 February 2026
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
Welsh, English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 8 October 2026
four.2.7) Conditions for opening of tenders
Date
27 February 2026
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
PCC for North Wales
North Wales Police Headquarters
Colwyn Bay
barry.morris@northwales.police.uk
Country
United Kingdom