Scope
Reference
PRJ-002613
Description
Birmingham City Council is seeking to explore the market for a modern Legal Case Management solution to understand the types of solutions available, their capabilities, functionality, innovation, costs, commercial offerings, implementation process and timescales.
The objective of the Preliminary Market Engagement is to: -
• Seek information from suppliers about their solutions, capabilities, architecture, workflow and automation features, data management, integration options, and licensing models
• Gather indicative costs and implementation timelines
• Understand the extent to which solutions can support wider case management activity across the Council
• Inform a high-level options appraisal and business case to support any future procurement
The Council will be using its e-tendering system (in-tend) for the administration of this Preliminary Market Engagement and providers must register with the system to be able to access the Preliminary Market Engagement Questionnaire. The web address is: https://in-tendhost.co.uk/birminghamcc
Registration and use of In-Tend is free. All correspondence for this procurement process must be via the In-tend correspondence function. If you are unable to register with In-tend please email etendering@birmingham.gov.uk
The closing date for the completed questionnaires is 12 noon on 18th February 2026.
Total value (estimated)
- £200,000 excluding VAT
- £240,000 including VAT
Contract dates (estimated)
- 1 April 2027 to 31 March 2031
- 4 years
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Contract locations
- UKG31 - Birmingham
Engagement
Engagement deadline
18 February 2026
Engagement process description
Birmingham City Council is seeking to explore the market for a modern Legal Case Management solution to understand the types of solutions available, their capabilities, functionality, innovation, costs, commercial offerings, implementation process and timescales.
The objective of the Preliminary Market Engagement is to: -
• Seek information from suppliers about their solutions, capabilities, architecture, workflow and automation features, data management, integration options, and licensing models
• Gather indicative costs and implementation timelines
• Understand the extent to which solutions can support wider case management activity across the Council
• Inform a high-level options appraisal and business case to support any future procurement
The Council will be using its e-tendering system (in-tend) for the administration of this Preliminary Market Engagement and providers must register with the system to be able to access the Preliminary Market Engagement Questionnaire. The web address is: https://in-tendhost.co.uk/birminghamcc
Registration and use of In-Tend is free. All correspondence for this procurement process must be via the In-tend correspondence function. If you are unable to register with In-tend please email etendering@birmingham.gov.uk
The closing date for the completed questionnaires is 12 noon on 18th February 2026.
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Publication date of tender notice (estimated)
2 November 2026
Contracting authority
Birmingham City Council
- Public Procurement Organisation Number: PCJJ-4826-QMLZ
Council House, 1 Victoria Square
Birmingham
B1 1BB
United Kingdom
Contact name: Commercial and Procurement Services
Email: etendering@birmingham.gov.uk
Region: UKG31 - Birmingham
Organisation type: Public authority - sub-central government