Section one: Contracting authority
one.1) Name and addresses
The British Broadcasting Corporation (BBC)
Broadcasting House, Portland Place
London
W1A 1AA
Telephone
+44 1234567890
Fax
+44 1234567890
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
http://www.bbc.co.uk/supplying/
Buyer's address
https://bbc.bravosolution.co.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Broadcasting
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Push Notification Services
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The BBC sought to contract for the provision of push notification services. The BBC currently uses a third party to provide these services for its News, Sport, iPlayer, Sounds, Bitesize and Children's apps.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,650,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
BBC News currently issues approximately 5 high priority breaking new alerts per day to both signed in and non-signed in users. Users who are signed in are required to opt in for editorially managed topics, for example breaking stories from technology or politics. The service must be able to support both signed in e.g., targeted topic-based notifications and non-signed in e.g., breaking news notifications.
BBC Sport app is a signed in experience. Sport currently sends three types of notifications:
- Automated notifications on specific topics, such as kick offs for a particular football team and goal alerts
- Breaking news for editorially managed topics, for example Olympics
- Live event reminders
BBC iPlayer and BBC Sounds both offer a signed in experience, and send the following notification types:
- Automated next episode notifications for programmes that users are following
- Recommendation notifications for suggested programmes based on the users watching or listening history
BBC Bitesize offer both signed in and signed out experiences. For signed in users, notifications are sent based on a user's activity e.g., when a user does not complete a study guide. For signed out users, reminders are sent when new content is available.
BBC Childrens apps all offer a signed-out experience, and send notifications based on the user's activity in the app, e.g., collecting badges
Other BBC apps are expected to use the service and integrate over time, e.g., BBC Weather, more childrens apps.
two.2.5) Award criteria
Quality criterion - Name: Accessibility / Weighting: 3%
Quality criterion - Name: Diversity, Equality and Inclusion / Weighting: 3%
Quality criterion - Name: Sustainability / Weighting: 5%
Quality criterion - Name: Technical Requirements / Weighting: 30%
Quality criterion - Name: Service Resilience / Weighting: 20%
Quality criterion - Name: Delivery / Weighting: 24%
Quality criterion - Name: Innovation / Weighting: 7.5%
Quality criterion - Name: Performance Monitoring and Contract Compliance / Weighting: 7.5%
Price - Weighting: 50%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-016453
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
17 March 2023
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Airship Group Inc
London
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,650,000
Section six. Complementary information
six.3) Additional information
In the case of technology requirements, the BBC may involve its technology partner (Atos IT Solutions and Services Limited) to assist in the scoping and drafting of invitations to tender and/or the evaluation of tenders. However, the final decision as to which is the most economically advantageous (by reference to the award criteria) will be made by the BBC. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document.
six.4) Procedures for review
six.4.1) Review body
Business and Property Courts of England and Wales - TCC
Rolls Building, 7 Rolls Building, Fetter Lane
London
EC4A 1NL
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
The applicable review time limits shall be as stated in Regulations 92 and 93 Public Contracts Regulations 2015.