Scope
Reference
CAV-OJEU-59486
Description
Cardiff and Vale University Health Board posted a tender on the 27th June 2025 for the provision of security services across its estate. This contract is broken down into 5 lots:
Lot 1: Emergency Cover
Lot 2: Cardiff and Vale Health Inclusion Service (CAVHIS)
Lot 3: Alternative Treatment Service (ATS)
Lot 4: Woodland House Security
Lot 5: Rookwood Hospital Security
The evaluation process for this tender has now concluded and Cardiff and Vale University Health Board are now in a position to award the contract.
Lot 1. Emergency Cover
Description
This will provide security cover across all CAVUHB sites during staff absences or if emergency situations arise. The staff provided will have to be SIA-licensed and the awarded provider must be able to respond to requests on short notice 24 hours a day, 7 days a week, all year round.
Please see specification on eTenderWales for the full specification.
Lot 2. CAVHIS
Description
Lot 2 will cover the CAVHIS service that is provided at the Cardiff Royal Infirmary (CRI). This service provides public health screening for individuals who are not registered with a GP and find it challenging to access healthcare services.
Please see full specification on eTenderWales.
Lot 3. ATS
Description
Due to the heightened risk of violent behaviour occurring within this service, the scheme operates on a one in, one out basis and the successful supplier will need to provide security staff who have an SIA level 3 (Close Protection Operative) qualification. The staff provided are expected to protect the GP and staff from acts of physical and non-physical assault.
Please see full specification on eTenderWales
Lot 4. Woodland House
Description
Woodland House is the corporate Headquarters for CAVUHB and as such has a high footfall of both staff and visitors. As this is a frequently accessed site, it is vital that the front of house area maintains a safe, secure, and welcoming environment for all.
Please see full specification on eTenderWales
Lot 5. Rookwood Hospital
Description
Rookwood Hospital is currently unoccupied and awaiting further redevelopment and disposal planning. As an uninhabited and strategically sensitive site, Rookwood Hospital requires professional, reliable, and consistent security services to mitigate the risk of trespassing, vandalism, theft, and other security breaches.
Contract 1. Emergency Cover
Lots
Lot 1. Emergency Cover
Supplier
Contract value
- £104,520 excluding VAT
- £125,424 including VAT
Below the relevant threshold
Award decision date
29 January 2026
Date assessment summaries were sent to tenderers
29 January 2026
Earliest date the contract will be signed
11 February 2026
Contract dates (estimated)
- 16 February 2026 to 15 February 2029
- Possible extension to 15 February 2031
- 5 years
Description of possible extension:
The extension is to be taken in annual tranches at the sole discretion of the Health Board
Main procurement category
Services
CPV classifications
- 79710000 - Security services
Contract locations
- UKL22 - Cardiff and Vale of Glamorgan
Contract 2. Cardiff and Vale Health Inclusion Service (CAVHIS)
Lots
Lot 2. CAVHIS
Supplier
Contract value
- £409,500 excluding VAT
- £491,400 including VAT
Above the relevant threshold
Award decision date
29 January 2026
Date assessment summaries were sent to tenderers
29 January 2026
Standstill period
- End: 9 February 2026
- 8 working days
Earliest date the contract will be signed
11 February 2026
Contract dates (estimated)
- 16 February 2026 to 15 February 2029
- Possible extension to 15 February 2031
- 5 years
Description of possible extension:
The extension is to be taken in annual tranches at the sole discretion of the Health Board.
Main procurement category
Services
CPV classifications
- 79710000 - Security services
Contract locations
- UKL22 - Cardiff and Vale of Glamorgan
Contract 3. Alternative Treatment Service (ATS)
Lots
Lot 3. ATS
Supplier
Contract value
- £109,200 excluding VAT
- £131,040 including VAT
Below the relevant threshold
Award decision date
29 January 2026
Date assessment summaries were sent to tenderers
29 January 2026
Earliest date the contract will be signed
11 February 2026
Contract dates (estimated)
- 16 February 2026 to 15 February 2029
- Possible extension to 15 February 2031
- 5 years
Description of possible extension:
Extension period is to be taken in annual tranches at the sole discretion of the Health Board
Main procurement category
Services
CPV classifications
- 79710000 - Security services
Contract locations
- UKL22 - Cardiff and Vale of Glamorgan
Contract 4. Woodland House
Lots
Lot 4. Woodland House
Supplier
Contract value
- £301,548 excluding VAT
- £361,857 including VAT
Above the relevant threshold
Award decision date
29 January 2026
Date assessment summaries were sent to tenderers
29 January 2026
Standstill period
- End: 9 February 2026
- 8 working days
Earliest date the contract will be signed
11 February 2026
Contract dates (estimated)
- 16 February 2026 to 15 February 2029
- Possible extension to 15 February 2031
- 5 years
Description of possible extension:
Extension to be taken in annual tranches at the sole discretion of the Health Board.
Main procurement category
Services
CPV classifications
- 79710000 - Security services
Contract locations
- UKL22 - Cardiff and Vale of Glamorgan
Contract 5. Rookwood Hospital
Lots
Lot 5. Rookwood Hospital
Supplier
Contract value
- £1,679,288 excluding VAT
- £2,015,146 including VAT
Above the relevant threshold
Award decision date
29 January 2026
Date assessment summaries were sent to tenderers
29 January 2026
Standstill period
- End: 9 February 2026
- 8 working days
Earliest date the contract will be signed
11 February 2026
Contract dates (estimated)
- 16 February 2026 to 15 February 2027
- Possible extension to 15 February 2031
- 5 years
Description of possible extension:
Extension to be taken in annual tranches at the sole discretion of the Health Board
Main procurement category
Services
CPV classifications
- 79710000 - Security services
Contract locations
- UKL22 - Cardiff and Vale of Glamorgan
Information about tenders
Lot 1. Emergency Cover
- 13 tenders received
- 12 tenders assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 11 suppliers unsuccessful (details included for contracts over £5 million)
Lot 2. CAVHIS
- 12 tenders received
- 10 tenders assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 9 suppliers unsuccessful (details included for contracts over £5 million)
Lot 3. ATS
- 11 tenders received
- 8 tenders assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 7 suppliers unsuccessful (details included for contracts over £5 million)
Lot 4. Woodland House
- 13 tenders received
- 11 tenders assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 10 suppliers unsuccessful (details included for contracts over £5 million)
Lot 5. Rookwood Hospital
- 12 tenders received
- 10 tenders assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 9 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Special regime
Defence and security
Suppliers
Chamberlains Security (Cardiff) Ltd
- Public Procurement Organisation Number: PMXY-1795-YQWG
Unit 6, Castleton Court, Fortran Road
Cardiff
CF3 0LT
United Kingdom
Region: UKL22 - Cardiff and Vale of Glamorgan
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 4. Woodland House
Citadel TSG Limited
- Public Procurement Organisation Number: PPLH-4198-JQLW
8 Raleigh Walk
Cardiff
CF10 4LN
United Kingdom
Email: carl@citadelTSG.co.uk
Region: UKL22 - Cardiff and Vale of Glamorgan
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 2. Cardiff and Vale Health Inclusion Service (CAVHIS)
Contract 3. Alternative Treatment Service (ATS)
Contract 5. Rookwood Hospital
Red Watch Security Limited
- Public Procurement Organisation Number: PWGJ-7675-RNXG
Unit 9, Westfield Business Park, Barns Ground
Clevedon
BS21 6UA
United Kingdom
Region: UKK12 - Bath and North East Somerset, North Somerset and South Gloucestershire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. Emergency Cover
Contracting authority
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
- Public Procurement Organisation Number: PXWV-6492-CGMN
Woodland House, Maes-Y-Coed Road
Cardiff
CF14 4HH
United Kingdom
Contact name: Lily Prance
Email: lily.prance@wales.nhs.uk
Region: UKL22 - Cardiff and Vale of Glamorgan
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales