Section one: Contracting authority
one.1) Name and addresses
VisitBritain/VisitEngland
3 Grosvenor Gardens, Victoria
London
SW1W 0BD
Contact
Procurement Team
Country
United Kingdom
NUTS code
UKI3 - Inner London – West
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://visitbritain.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://visitbritain.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://visitbritain.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Tourism
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
e-Commerce Warehouse and Fulfillment Services
Reference number
BTA1405
two.1.2) Main CPV code
- 63120000 - Storage and warehousing services
two.1.3) Type of contract
Services
two.1.4) Short description
This requirement is for provision for e-Commerce Warehouse and Fulfillment Service.
VisitBritain Retail is the commercial arm of VisitBritain. We are the official shop of the British Tourist Authority and sell all essentials for a fantastic trip to Britain: tourist attraction tickets, sightseeing tours, London Transport tickets, airport transfers and travel essentials which customers can purchase before they travel. We operate 12 VisitBritain online shops in 7 local languages and 9 currencies and deal with customers from 90 countries. We also run the TfL Visitor shop website on behalf of TfL where customers can buy Visitor Oyster Cards and Travelcards ahead of their travel dates to avoid queueing while on their vacation. In our capacity as the British Tourist Authority representing Britain worldwide.
Please note that the Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) is likely to apply to the services.
two.1.5) Estimated total value
Value excluding VAT: £4,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
United Kingdom
two.2.4) Description of the procurement
The tender process will be two stage restricted procedure. In the first stage, Tenderers who are interested in this contract are invited to submit their response to Standard Selection Questionnaire (SQQ). VisitBritain (VB) intends to shortlist up to five (5) of the highest scoring Applicants from the first stage and invite them to participate in the next stage of the procurement process (Invitation To Tender). Suppliers that are invited to tender must score a minimum of 40%, with the top three (3) Tenderers with the highest scores being invited to participate in interview/presentation stage together with site visits.
Interested suppliers must complete the online SSQ which can be accessed via Atamis e-Procurement system. https://visitbritain.force.com/s/Welcome. SSQ must be completed and submitted no later than 12:00 pm on 22 April 2022.
The incumbent supplier has indicated that it considers that the Transfer of Undertakings (Protection of Employment) Regulations 2006 will apply should the contract be awarded to a different supplier. This means that there will be a transfer of staff – believed to be no more than 4 – unless agreed otherwise.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £4,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 November 2022
End date
31 October 2025
This contract is subject to renewal
Yes
Description of renewals
Two further renewals of 12 months each.
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged minimum number: 5
Maximum number: 5
Objective criteria for choosing the limited number of candidates:
As stated in the procurement documents
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
As indicated in the procurement documents.
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
As indicated in the procurement documents.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
22 April 2022
Local time
12:00pm
four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
9 May 2022
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
VisitBritain/VisitEngland
3 Grosvenor Gardens, Victoria
London
SW1W 0BD
Country
United Kingdom
Internet address
six.4.2) Body responsible for mediation procedures
VisitBritain/VisitEngland
3 Grosvenor Gardens, Victoria
London
SW1W 0BD
Country
United Kingdom