Scope
Reference
202505-GS107
Description
Karbon are seeking a partner to supply residential furniture, white goods and select household items. The successful supplier would be required to to deliver to individual property addresses, unpack and remove all waste materials and packaging. In addition, give instruction on use and maintenance to customer, and collect and dispose used goods.
Contract 1
Supplier
Contract value
- £10,000,000 excluding VAT
- £12,000,000 including VAT
Above the relevant threshold
Date signed
22 December 2025
Contract dates
- 2 January 2026 to 1 January 2028
- Possible extension to 30 September 2030
- 4 years, 8 months, 30 days
Description of possible extension:
This Contract will be for a period of two years with optional 2 x 12-month extensions.
Main procurement category
Goods
CPV classifications
- 39140000 - Domestic furniture
- 39710000 - Electrical domestic appliances
- 39721100 - Domestic cooking appliances
Contract locations
- UKC - North East (England)
- UKE - Yorkshire and the Humber
Key performance indicators
| Name | Description |
|---|---|
| Customer Service Level (CSL) | Key Indicator- Order confirmation KPI Performance Measure- Within 24 hrs KPI Threshold- Less than 95% target level for 2 consecutive months Measurement Period- Monthly, assessment frequency. |
| Customer Service Level (CSL) | Key Indicator- Delivery scheduling KPI Performance Measure- Target 5 working days KPI Threshold- Less than 95% target level for 2 consecutive months Measurement Period- Monthly, assessment frequency. |
| Social Value | Key Indicator- Committed social value delivery KPI Performance Measure- Delivery of agreed social value in year KPI Threshold- 100% Measurement Period- Annual, assessment frequency. |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Supplier
Furniture Resource Centre Limited
- Companies House: 02296329
- Public Procurement Organisation Number: PCBW-3893-ZGMH
1 Cartwrights Farm Road
Liverpool
L24 1UY
United Kingdom
Email: Neina.cave@frcgroup.co.uk
Region: UKD72 - Liverpool
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
Karbon Homes
- Charity Commission (England and Wales): RS007529
- Public Procurement Organisation Number: PCDL-6326-LXPW
Number 5
Newcasle
NE12 8EG
United Kingdom
Region: UKC22 - Tyneside
Organisation type: Public authority - sub-central government