Section one: Contracting authority
one.1) Name and addresses
Llywodraeth Cymru / Welsh Government
Crown Building, Cathays Park
Cardiff
CF10 3NQ
warmhomesprogramme.procurement@gov.wales
Telephone
+44 3007900170
Country
United Kingdom
NUTS code
UKL - Wales
Internet address(es)
Main address
https://gov.wales/public-sector-procurement
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA27760
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Welsh Government Warm Homes Programme
Reference number
C286/2022/2023
two.1.2) Main CPV code
- 71314000 - Energy and related services
two.1.3) Type of contract
Services
two.1.4) Short description
The purpose of this notice is to inform the market that contracts have been awarded for advisory
services, delivery agent and independent quality assurance services for delivery of the New Warm
Homes Programme.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £256,485,000
two.2) Description
two.2.1) Title
Advice Services
Lot No
1
two.2.2) Additional CPV code(s)
- 71314300 - Energy-efficiency consultancy services
- 72253100 - Helpdesk services
two.2.3) Place of performance
NUTS codes
- UKL - Wales
Main site or place of performance
Pan-Wales
two.2.4) Description of the procurement
To provide a free to access Advice service that will be available to all households in Wales. It
will offer impartial advice and support on energy efficiency (and bill reduction), water
efficiency (and bill reduction), income maximisation, emissions reduction, how to best use
any unfamiliar energy related technologies including heat pumps and to offer basic
information and advice to those looking to install their own insulation, energy efficiency or
renewable energy measures.
The Advice service will also assess a householder’s eligibility to receive Welsh Government
support to plan and install energy efficiency and low carbon heating measures. In addition,
they will advise on alternative support which may be relevant to a caller
two.2.5) Award criteria
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Delivery Agent
Lot No
2
two.2.2) Additional CPV code(s)
- 39715200 - Heating equipment
- 39715210 - Central-heating equipment
- 39721000 - Domestic cooking or heating equipment
- 44621220 - Central-heating boilers
- 45331000 - Heating, ventilation and air-conditioning installation work
- 45331100 - Central-heating installation work
- 50721000 - Commissioning of heating installations
- 42511110 - Heat pumps
two.2.3) Place of performance
NUTS codes
- UKL - Wales
Main site or place of performance
Pan-Wales
two.2.4) Description of the procurement
This service is targeted at owner occupiers and privately rented homes. Households will be
eligible for support if they are on low incomes or in receipt of specified means tested benefits
and living in dwellings with an EPC rating of E, F and G. Additionally, people with specified
health conditions living in dwellings with an EPC of D will also be eligible.
The Delivery Agent will scope, design and deliver energy efficiency measures to dwellings
resulting in benefits of reduced energy costs and/ or improved comfort and wider outcomes
for householders and carbon savings for Wales.
two.2.5) Award criteria
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Independent Quality Assurance
Lot No
3
two.2.2) Additional CPV code(s)
- 72225000 - System quality assurance assessment and review services
- 79212000 - Auditing services
two.2.3) Place of performance
NUTS codes
- UKL - Wales
Main site or place of performance
Pan-Wales
two.2.4) Description of the procurement
An Independent Quality Assurance supplier will provide the Client with assurance along all stages of the Customer journey to ensure the scheme delivers its objectives.
two.2.5) Award criteria
Quality criterion - Name: Technical / Weighting: 70
Price - Weighting: 30%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-025002
Section five. Award of contract
Lot No
3
Title
Independent Quality Assurance
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 March 2024
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Pennington Choices Ltd
Brookfield House, Tarporley Road, Norcott Brook
Warrington
WA44EA
Telephone
+44 1928568842
Country
United Kingdom
NUTS code
- UKD61 - Warrington
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,485,000
Section five. Award of contract
Lot No
1
Title
Advice Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 March 2024
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Energy Saving Trust Enterprises
30 Colonnade, Canary Wharf
London
E145GP
Telephone
+44 2072220101
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £14,000,000
Section five. Award of contract
Lot No
2
Title
Delivery Agent
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 March 2024
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
British Gas New Heating Limited
Millstream, Maidenhead Road
Windsor
SL45GD
Telephone
+44 1753494000
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £240,000,000
Section six. Complementary information
six.3) Additional information
(WA Ref:137373)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom