Section one: Contracting authority/entity
one.1) Name and addresses
Countess of Chester Hospital NHS Foundation Trust
Liverpool Road
Chester
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Healthcare Output and Content Management System National Framework Agreement
Reference number
F/029/HCMS/19/IB
two.1.2) Main CPV code
- 48814000 - Medical information systems
two.1.3) Type of contract
Supplies
two.2) Description
two.2.2) Additional CPV code(s)
- 30210000 - Data-processing machines (hardware)
- 44316400 - Hardware
- 48600000 - Database and operating software package
- 48810000 - Information systems
- 79800000 - Printing and related services
- 79996100 - Records management
- 79999100 - Scanning services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement at the time of conclusion of the contract:
A healthcare output and content management system concerns the provision of hardware and softwaresolutions and services that enable an NHS organisation to manage its output and data silos typically presentwithin its best of breed clinical systems and other support systems. The system can be composed of severalmodular components which all work together to create a coherent platform for managing output and healthcarecontent to enrich hospitals’ existing investments in systems, such as, electronic patient record (EPR) systemsand Patient administration systems (PAS).
At a high-level, the solution must provide:
— user friendly, simple and clean single source access portal which presents data (stored and managedcontent) from all hospital clinical systems,
—— ability to store electronically-generated healthcare content;
—— ability to manage healthcare content throughout its lifecycle, providing auditable information andappropriate security;
—— ability to capture and route new information from analogue and digital sources, including the provision of e-forms;
—— enterprise based software licences to view, access, capture and route information;
—— ability to integrate with scanning and archiving solutions;
—— ability to integrate hardware (output device/MFD) with clinical systems;
—— training and professional services for implementation and maintenance;
—— software and hardware maintenance;
—— appropriate hardware to facilitate transition to digital patient records and a digital enterprise.
Total solution
Bidders must offer a solution that encompasses all of the modular elements described in the ITT documents.These elements may be called-off and established individually to enable NHS organisations to adopt thistechnology with minimal impact to its patient services and available funding. Call-off contracts will include aroadmap of total or partial adoption. There is no obligation under this agreement for NHS organisations tocommit to purchase all available modules. However, for the avoidance of doubt, this framework cannot beutilised to award a managed print/hardware service with no intention to ever adopt other modules provisioned inthis framework. The purpose of this is to not distort the already well-established hardware market, which manyother framework agreements already service.
This will be a framework agreement with no commitment or guaranteed level of business.
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
48
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2019/S 240-589666
Section five. Award of contract/concession
Contract No
1
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
2 December 2019
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Lexmark International Ltd
Maidenhead
Country
United Kingdom
NUTS code
- UKJ1 - Berkshire, Buckinghamshire and Oxfordshire
The contractor/concessionaire is an SME
No
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £65,000,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
London
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 48814000 - Medical information systems
seven.1.2) Additional CPV code(s)
- 30210000 - Data-processing machines (hardware)
- 44316400 - Hardware
- 48600000 - Database and operating software package
- 48810000 - Information systems
- 79800000 - Printing and related services
- 79996100 - Records management
- 79999100 - Scanning services
seven.1.3) Place of performance
NUTS code
- UK - United Kingdom
seven.1.4) Description of the procurement:
A healthcare output and content management system concerns the provision of hardware and softwaresolutions and services that enable an NHS organisation to manage its output and data silos typically presentwithin its best of breed clinical systems and other support systems. The system can be composed of severalmodular components which all work together to create a coherent platform for managing output and healthcarecontent to enrich hospitals’ existing investments in systems, such as, electronic patient record (EPR) systemsand Patient administration systems (PAS).
At a high-level, the solution must provide:
— user friendly, simple and clean single source access portal which presents data (stored and managedcontent) from all hospital clinical systems,
—— ability to store electronically-generated healthcare content;
—— ability to manage healthcare content throughout its lifecycle, providing auditable information andappropriate security;
—— ability to capture and route new information from analogue and digital sources, including the provision of e-forms;
—— enterprise based software licences to view, access, capture and route information;
—— ability to integrate with scanning and archiving solutions;
—— ability to integrate hardware (output device/MFD) with clinical systems;
—— training and professional services for implementation and maintenance;
—— software and hardware maintenance;
—— appropriate hardware to facilitate transition to digital patient records and a digital enterprise.
Total solution
Bidders must offer a solution that encompasses all of the modular elements described in the ITT documents.These elements may be called-off and established individually to enable NHS organisations to adopt thistechnology with minimal impact to its patient services and available funding. Call-off contracts will include aroadmap of total or partial adoption. There is no obligation under this agreement for NHS organisations tocommit to purchase all available modules. However, for the avoidance of doubt, this framework cannot beutilised to award a managed print/hardware service with no intention to ever adopt other modules provisioned inthis framework. The purpose of this is to not distort the already well-established hardware market, which manyother framework agreements already service.
This will be a framework agreement with no commitment or guaranteed level of business.
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
60
In the case of framework agreements, provide justification for any duration exceeding 4 years:
This extension in duration is required to allow a user of the framework to conclude a procurement as otherwise they would suffer significant inconvenience.
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£65,000,000
seven.1.7) Name and address of the contractor/concessionaire
Lexmark International Ltd
Maidenhead
Country
United Kingdom
NUTS code
- UKJ1 - Berkshire, Buckinghamshire and Oxfordshire
The contractor/concessionaire is an SME
No
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
This notice is being published to extend the duration of the framework agreement only. All other aspects of the Contract Award Notice (reference 2019/S 240-589666) published in December 2019 remain the same.
This framework agreement was originally extended for 6 months. This notice is to confirm the additional further 6 months extension has been taken, making a total extension of 12 months compared to the original notice.
seven.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
This extension in duration is required to allow a user of the framework to conclude a procurement as otherwise they would suffer significant inconvenience.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £65,000,000
Total contract value after the modifications
Value excluding VAT: £65,000,000