Scope
Reference
CAV-DIR (25-28) 188
Description
The requirement relates to the ongoing maintenance and support of the Promega Maxprep Liquid Handling System, a critical piece of laboratory automation equipment used by AWMGS for DNA extraction workflows. This system supports high-throughput processing and ensures compliance with UKAS accreditation standards for laboratory operations.
The Maxprep system is integral to genetic testing processes, enabling automated pre-processing and post-processing steps for DNA extraction using Maxwell RSC AS1400 DNA Blood kits. Without this equipment functioning optimally, there is a significant risk of disruption to essential diagnostic services.
To maintain operational reliability and compliance, the instrument requires:
• Annual preventive maintenance and six-monthly checks by qualified engineers.
• Technical support for troubleshooting and repairs.
• Replacement of defective parts as covered under the service agreement.
Promega UK Ltd is the sole supplier of the Maxprep system and its associated maintenance services. The proprietary nature of the equipment means no other provider can deliver the required support without breaching intellectual property rights or voiding warranties. Market research confirms that there are no alternative suppliers for this service.
The proposed procurement will secure a multi-year service agreement to ensure continuity of service, reduce risk of downtime, and maintain compliance with regulatory standards. This approach will also provide cost certainty and operational stability for the duration of the contract.
Contract 1. MaxPrep Agreement
Supplier
Contract value
- £31,549.32 excluding VAT
- £37,859.18 including VAT
Below the relevant threshold
Earliest date the contract will be signed
9 February 2026
Contract dates (estimated)
- 28 June 2026 to 27 June 2029
- 3 years
Main procurement category
Services
CPV classifications
- 50410000 - Repair and maintenance services of measuring, testing and checking apparatus
Contract locations
- UKL22 - Cardiff and Vale of Glamorgan
Procedure
Procedure type
Below threshold - without competition
Supplier
Promega UK LTD
- Public Procurement Organisation Number: PXJY-2454-CZWD
2 Benham Court
Hampshire
SO16 7QJ
United Kingdom
Email: robert.bell@promega.com
Region: UKJ36 - Central Hampshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. MaxPrep Agreement
Contracting authority
Cardiff and Vale University Health Board
- Public Procurement Organisation Number: PPPR-7969-BTJG
Woodland House Road, Maes Y Coed Road
Cardiff
CF14 4HH
United Kingdom
Contact name: Nicola Williams
Telephone: +442921500649
Email: Nicola.williams33@wales.nhs.com
Website: http://nwssp.nhs.wales/ourservices/procurement-services/
Region: UKL22 - Cardiff and Vale of Glamorgan
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
NHS Wales Shared Services Partnership (hosted by Velindre University NHS Trust)
Summary of their role in this procurement: The NHS Wales Shared Services Partnership (NWSSP) plays a vital role in supporting NHS Wales by delivering a wide range of professional, technical, and administrative services. It is hosted by Velindre University NHS Trust, which means Velindre provides the governance and infrastructure to support NWSSP's operations, but NWSSP itself serves all NHS organisations across Wales.
- Public Procurement Organisation Number: PXWV-6492-CGMN
4-5 Charnwood Court Heol Billingsley
Cardiff
CF15 7QZ
United Kingdom
Region: UKL15 - Central Valleys