Section one: Contracting entity
one.1) Name and addresses
Transport for Wales Rail Limited (Utility Buyer)
3 Llys Cadwyn, Pontypridd
Rhondda Cynon Taf
CF37 4TH
Procurement.Help@tfwrail.wales
Telephone
+44 2920720500
Country
United Kingdom
NUTS code
UKL - Wales
Internet address(es)
Main address
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA80566
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://etenderwales.bravosolution.co.uk/home.html
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://etenderwales.bravosolution.co.uk/home.html
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Gate Lines and Platform Validators and Associated Installation and Maintenance Services
Reference number
TFW0857.00
two.1.2) Main CPV code
- 30123100 - Ticket-validation machines
two.1.3) Type of contract
Supplies
two.1.4) Short description
Sole supplier for the provision of Gates, Platform Validators, associated implementation and maintenance service and back office software. This procurement will cover all current and future stations in Wales and cross borders managed by Transport for Wales Rail Ltd.
two.1.5) Estimated total value
Value excluding VAT: £25,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 51100000 - Installation services of electrical and mechanical equipment
- 48000000 - Software package and information systems
- 30233300 - Smart card readers
- 48100000 - Industry specific software package
- 50317000 - Maintenance and repair of ticket-validation machinery
two.2.3) Place of performance
NUTS codes
- UKL - Wales
Main site or place of performance
Railway stations across Wales and Borders.
two.2.4) Description of the procurement
Transport for Wales Rail Limited (TfWRL) are proud to support Welsh Government's vision of a high quality, safe, integrated, affordable and accessible transport network of which the people of Wales are proud. To that end, we have successfully piloted and implemented Metro Train and Bus Services and PAYG ticketless travel in parts of South Wales.
TfWRL is seeking to expand these services via the appointment of a single technology provider who can deliver the required hardware and software infrastructure.
Our core objectives are to:
- Standardise the technology being used at all stations that require ticket gates and/or platform validators.
- Standardise the customers experience and staff operational requirements at all stations that require ticket gates and/or platform validators
- Achieve a single back office process for all station based validation of ticket based journeys which currently includes Magstripe and PRT QR/Barcode paper tickets, QR/Barcode digital tickets, and Season tickets on ITSO smart card.
- Ensure all ticketless journeys via PAYG are integrated into our existing 3rd party back office system.
- Implement remote gate monitoring and management capabilities for staff to see and help passengers who are unable to pass through the gate.
- Ensure that staff supporting customers at the gate line can open the gate safely and with speed and efficiency to avoid unnecessary queues and station overload. This includes remote web or app based services as well as physical gate based controls.
- Provide a suite of essential operational reports, data integrations, and self-service style data extraction capabilities.
- Ensure all interactions with the gate to set up, monitor, maintain, and use the gate are captured and are auditable and that gate ticket process rules are configurable as needed.
- Provide appropriate solutions for stations with event based and seasonal swells.
- Enable the development by TfWRL and our partners, a system of connected interfaces through modern APIs for station help and remote gate line functions.
Decommission existing gate and PVAL infrastructure currently in place.
Decommission gate and PVAL infrastructure upon exit of contract or at individual stations during the term of the agreement as befits the delivery of TfWRL station strategy.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
84
This contract is subject to renewal
Yes
Description of renewals
Provision to extend this agreement for a period of a further 3 years in whole or in part, at the discretion of the Authority.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
The ITT pack describes the core requirements and further options subject to future funding over a phased period.
Additional options may include variations to scope/volume of equipment for which orders are placed, in order for Transport for Wales to deliver its Station GateLine Strategy which factors in developments in technology and whether stations are gated or ungated.
This agreement also includes options to call of additional products and services to meet any new station builds or any additional stations as may fall under the management of Transport for Wales Rail Ltd during the term of this agreement.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.1.6) Deposits and guarantees required
As per ITT document pack.
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
Service management and key performance indicators are a requirement for this contract and are as described in the ITT pack.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Originally published as:
Date
28 March 2025
Local time
12:00pm
Changed to:
Date
11 April 2025
Local time
12:00pm
See the change notice.
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 4 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
28 March 2025
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
The ITT documents can be found on eTender Wales (https://etenderwales.bravosolution.co.uk/web/login.shtml) reference
ITT Code: itt_115867 - Provision of Gate Lines and Platform Validators and Associated Installation and Maintenance Services.
The final estimated contract value is difficult to calculate due to several variables as may arise over the contract term e.g. changes to Station Gateline Strategy, available funding for future phases and potential for new stations etc.
The Authority estimates the contract value to range between GBP 10m and GBP 25m including the provisions to extend. Figures quoted are excluding VAT.
A Prior Information Notice was dispatched on Sell2Wales (WA Ref:146390) on the 28/11/25.
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=148310
(WA Ref:148310)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom