Section one: Contracting authority
one.1) Name and addresses
NHS West Yorkshire Integrated Care Board
White Rose House, West Parade
Wakefield
WF1 1LT
Contact
Benjamin Pursey
wyicb-kirk.procurement@nhs.net
Country
United Kingdom
Region code
UKE4 - West Yorkshire
Internet address(es)
Main address
https://www.westyorkshire.icb.nhs.uk/
Buyer's address
https://www.westyorkshire.icb.nhs.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NHSWYICB - West Yorkshire 24/7 All Age Crisis Text Service
Reference number
C402186
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
An all age mental health crisis text service for the population of WYICB via the Most Suitable Provider Process
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £384,193
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKE4 - West Yorkshire
two.2.4) Description of the procurement
The Contract Authority; NHS West Yorkshire Integrated Care Board intends to award a contract under the Most Suitable Provider Process. The authority is publishing this notice in Find a Tender in accordance with the NHS Provider Selection Regime.
An all age mental health crisis text service for the population of WYICB via the Most Suitable Provider Process
Contract will commence on 1 April 2026 with a term of 2 Years. The Contract value will be £384,193.
two.2.5) Award criteria
Quality criterion - Name: Most Suitable Provider Process with regard to Key Criteria and Basic Criteria / Weighting: 100
Cost criterion - Name: Most Suitable Provider Process with regard to Key Criteria and Basic Criteria / Weighting: 100
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the Standstill Period. Representations by providers must be made to the relevant authority by 5 February 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the PSR.’
Written representations should be sent to wyicb-kirk.procurement@nhs.net
Assessment based process including evaluations and moderation. No conflict of interest raised during the process
In line with the ICB's Scheme of Delegation the decision to approve the award was the NHS West Yorkshire ICB, Director of Partner Relationship Management and endorsed by the West Yorkshire Executive Management Team.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The services can be provided only by a particular economic operator for the following reason:
- absence of competition for technical reasons
Explanation:
PSR Most Suitable Provider Process
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-066148
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 January 2026
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Mental Health Innovations
2nd floor, The Phoenix Brewery, 13 Bramley Rd, Notting Hill
London
W10 6SZ
Telephone
+44 2045384500
Country
United Kingdom
NUTS code
- UKI - London
Internet address
www.mentalhealthinnovations.org
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £384,193
Total value of the contract/lot: £384,193
Section six. Complementary information
six.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the Standstill Period. Representations by providers must be made to the relevant authority by 5 February 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the PSR.’
six.4) Procedures for review
six.4.1) Review body
WYICB PSR Review Panel
White Rose House, West Parade
Wakefield
WF1 1LT
Country
United Kingdom
Internet address
https://www.westyorkshire.icb.nhs.uk/
six.4.2) Body responsible for mediation procedures
NHS England Independent Patient Choice and Procurement Panel
London
London
SE1 8UG
Country
United Kingdom
Internet address
six.4.4) Service from which information about the review procedure may be obtained
NHS West Yorkshire Integrated Care Board
White Rose House, West Parade
Wakefield
WF1 1LT
Country
United Kingdom