Section one: Contracting authority
one.1) Name and addresses
Oxford City Council
Town Hall, St Aldates
Oxford
OX1 1BX
Country
United Kingdom
NUTS code
UKJ14 - Oxfordshire
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://in-tendhost.co.uk/oxfordcc
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://in-tendhost.co.uk/oxfordcc
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Cloud-Based Housing Needs System Single Provider Framework
Reference number
OCC000657
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
The council is looking to operate a single provider framework for the provision of Cloud-based Housing Needs Software as a Service (SaaS) solution under which the Council can place orders resulting in call-off contracts within the scope of the contract specification
two.1.5) Estimated total value
Value excluding VAT: £1,500,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
two.2.3) Place of performance
NUTS codes
- UKJ14 - Oxfordshire
two.2.4) Description of the procurement
The council is looking to operate a single provider framework for the provision of Cloud-based Housing Needs Software as a Service (SaaS) solution under which the Council can place orders resulting in call-off contracts within the scope of the contract specification, but which is summarised below :-• online applications• housing register• choice-based lettings • homeless prevention and housing options case management (with built in workflow)• enhanced housing options• e-communications• CRM • Document Management• Implementation, data migration and system integration services.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £1,500,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Contract Term – 5 years + 3 + 3 + 2 years Maximum contract length 13 years
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
Contract Term – 5 years + 3 + 3 + 2 years Maximum contract length 13 years
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
The Council is aware that framework agreements shall not exceed 4 years except in exceptional cases duly justified. The Council believes the length of the framework is justified because this is a substantial investment using public funds enabling long-term financial planning to provide Citizens with a consistent service experience and the best service possible.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
The procurement documents are available for unrestricted and full direct access, free of charge, at https://in-tendhost.co.uk/oxfordccAdditional information can be obtained from the above-mentioned address.Tenders or requests to participate must be submitted electronically via https://in-tendhost.co.uk/oxfordcc
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
The procurement documents are available for unrestricted and full direct access, free of charge, at https://in-tendhost.co.uk/oxfordccAdditional information can be obtained from the above-mentioned address.Tenders or requests to participate must be submitted electronically via https://in-tendhost.co.uk/oxfordcc
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
In the case of framework agreements, provide justification for any duration exceeding 4 years:
The Council is aware that framework agreements shall not exceed 4 years except in exceptional cases duly justified. The Council believes the length of the framework is justified because this is a substantial investment using public funds enabling long-term financial planning to provide Citizens with a consistent service experience and the best service possible.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
4 April 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 8 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
4 April 2025
Local time
12:00pm
Place
Intend portal
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
Law and Governance, Oxford City Council
Oxford
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
The procurement documents are available for unrestricted and full direct access, free of charge, at https://in-tendhost.co.uk/oxfordccAdditional information can be obtained from the above-mentioned address.Tenders or requests to participate must be submitted electronically via https://in-tendhost.co.uk/oxfordcc